Retail Support DC Australia

ABOUT US

Retail is in our DNA and at Cotton On we believe every part of our business plays a role in delivering an exceptional customer experience.

Our Avalon DC is where the scale of our business comes to life. Its our largest global distribution centre - 50000 sqm 1000 team members and the critical link between our product and our customers across 700 stores and 8 brands.

ABOUT THE ROLE

An exciting opportunity in our Retail Support team for someone with an enthusiastic attitude attention to detail and positive approach to customer service. Be the pivotal link for our customers store teams and distribution centre in this fast paced retail environment.

Reporting to the Freight Manager you will provide exceptional internal customer service and support to our Retail stores with regarding to a variety of distribution matters which may include scheduling Store Transfers coordinating New Store Openings and Store Closures managing event-driven requirements impacting store operations and keeping customers informed about service delays.

SKILLS AND EXPERIENCE

Proven communication skills
Demonstrate reliability efficiency and attention to detail
Ability to problem solve and find resolutions of immediate concerns
Demonstrate an ever-better mindset to investigate opportunities
Experience in Microsoft Excel
Comfortable delivering difficult messages to internal/external stakeholders
Experience using Warehouse/Retail Management Systems is advantageous
Adaptability to respond to fast moving operational objectives

OUR CULTURE

No fuss no worries well roll up our sleeves and make it happen. But we go beyond just doing the right thing; we work in local communities and support them however we can.

While were working hard today our eyes are always on tomorrow. Together we help to make tomorrow a better place for our stores customers work mates and each other.

BENEFITS

Competitive wage
50% team member discount off all brands (excl. Ceres Life which is 30% off)
Safe working environment
We genuinely care about our people. Its more than just a job to us.

At Cotton On we are focused on building a culture centred in belonging and we are committed to creating workplaces where each individual can show up as their whole self having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20000 team members from countless nationalities and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process please contact us at so we may support you in completing the job application process.