Senior Shift Leader (Back of the House)
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Job Location:
Watertown, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
*Chick-fil-A Watertown NY is opening soon in Fall of 2022! Interviews will begin late August. We look forward to building a REMARKABLE team!
At Chick-fil-A Senior Shift Leaders are responsible for assisting the leadership team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. As a Senior Shift Leader this position would require operational excellence and have the ability to effectively manage the day to day Senior Shift Leaders will be in charge of shifts and the leadership position will encourage the team and have the ability to oversee all aspects of the shift and effectively anticipate and problem solve any issues that may ideal candidate would have flexible hours and must be available to work 30 hours per week and at a minimum one weekend shift.
Responsibilities include:
- Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
- Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
- Insures that Team Members work at a pace to maintain restaurants established speed of service guidelines.
- Can effectively create line-ups and manage breaks.
- Oversees daily shift operations.
- Monitors the completion of daily cleaning lists.
- Works with Team Leaders to create line-ups manage breaks and monitor productivity.
- Assist BOH Director with kitchen cleanliness food safety and inventory management.
- Manages the opening/closing of the restaurant
- Monitor Time Punches (Late Arrivals Call-Outs etc)
- Participate in Safe Daily Critical(s) ERQAs and Equipment Temperature Checks while immediately correcting identified issues.
- Invests in the development of shift leaders trainers and team members and continually encourages the team through the shift.
- Hold the Team accountable to ensure that Hospitality Standards 2nd Mile Service Core 4 and Values are being exceeded.
- Can handle and problem solve high level CARES as well as any in restaurant guest issues.
- Monitors CEM scores daily labor productivity and food quality.
- Always exhibits Intentional Care to the Team and our guests and strives for operational excellence.
- Is Operationally sounds on all positions and can identify key areas that require additional support or intense focus.
- Growth of the leadership team. Who is going to fill the next seat
- Hold the TeamAccountablefor Policy Standards Timeliness grooming cellphones uniforms etc.
- Communicates and anticipates any inventory needs to the Back of House Director
A job at Chick-fil-A is more than just a job. Its a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Flexible Hours - You probably have commitments to your family friends school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person responsible for the operation of the restaurant who invests time in his or her employees teaching them important business skills for the future.
- Competitive Pay - Along with a competitive paycheck you will work in a nurturing environment where you will learn valuable business and people skills.
- Paid Time Off - We offer Paid Time off for Full-Time Employees.
- Health Benefits and 401K - You and your families well-being is important to us at Chick-Fil-A Watertown so our full-time Employees will enjoy health benefits and planning for your future.
- Scholarship Opportunities - Each Year Chick-Fil-A provide thousands of scholarships to Team Members through the Remarkable Futures Scholarships Program.
- Its a Great Place to Work - At Chick-fil-A our Operators consider their team members to be more than just employees they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Required Experience:
Senior IC
Key Skills
- Restaurant Experience
- Food Service
- Inventory Control
- Customer Service
- Employee Evaluation
- Food Safety Experience
- Math
- Shift Management
- Food Processing
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a ... View more
