Business Services Coordinator
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Job Location:
Monticello, UT - USA
Hourly Salary:
USD 17 - 26
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
At UMC we dont just make products - we innovate solve problems and build a better future. As a proud privately owned second-generation manufacturer weve earned our reputation as leaders in our industry by producing highly complex parts with precision and ingenuity. What sets us apart Our people. Were a passionate team that values collaboration continuous learning and going above and beyond. If this sounds like your kind of workplace keep reading!
Why UMC
- Generous PTO: Start with 3 weeks of paid time off per year with accrual from day one.
- Competitive Pay: Attractive base salary for day shift roles with opportunities for growth.
- Comprehensive Benefits: Medical dental vision short- and long-term disability and paid holidays.
- 401k Match: Dollar-for-dollar matching up to 5%.
- Professional Growth: Tuition reimbursement for professional development.
- Work Schedule: Monday through Friday 8:00 am 4:30 pm onsite in Monticello MN.
The Business Services Coordinator serves as a vital link between UMCs customer-facing operations and internal teams. This dynamic role combines front office hospitality with critical support functions. Creating exceptional first impressions for visitors while providing essential administrative duties.
Front Office & Customer Experience
- Serve as UMCs ambassador by greeting visitors professionally and ensuring exceptional hospitality
- Answer and direct incoming calls with courtesy and accuracy providing company information as needed
- Maintain building security through digital visitor log management badge issuance and ITAR compliance
- Manage reception area conference rooms and workroom cleanliness and organization
- Coordinate amenities including conference room supplies water and visitor refreshments
Sales Operations Support
- Process customer order requirements including RFQs sales orders forecast data revisions and acknowledgements
- Maintain and update customer database with accurate account information
- Enter and revise purchase orders quotes and order entries in ERP system
- Sort through open orders to identify discrepancies and escalate to Account Managers
- Complete quote and business risk assessment forms based on Sales team input
Marketing Support
- Assist in developing and maintaining promotional marketing materials
- Support digital marketing implementation across web and social media platforms
- Maintain and update company website content
- Coordinate with vendors for marketing materials and promotional items
- Support trade show and event planning logistics
Administrative Operations
- Manage mailroom operations including supplies postage meter and mail distribution
- Coordinate company event planning support and monthly team celebrations
- Maintain vendor relationships (vending supplies etc.)
- Support filing copying data entry and general clerical duties
- Water office plants and maintain common areas
- Other duties as assigned.
Education and Experience:
- High School Diploma or equivalent.
- 1 to 2 years of relevant experience and/or training or equivalent combination of education and experience.
- Knowledge of phone/paging systems.
- Digital marketing tools experience (Canva preferred)
Skills and Competencies:
- Excellent customer service skills
- Excellent phone etiquette
- Proficient in MS Word Excel Power Point and Outlook
- Strong sense of urgency
- Excellent attention to detail
- Excellent written and verbal communication skills
- Ability to communicate and interface with internal and external customers
- Knowledge and ability to make corrections to grammar spelling and punctuation
- Able to make effective and timely decisions
- Very strong organizational skills: ability to handle and prioritize multiple tasks while meeting deadlines
- Strong problem-solving skills
- Ability to work on multiple projects while maintaining a high level of accuracy
- Excellent judgment and ability to maintain confidentiality
- Strong interpersonal skills; ability to work well with people at all levels
- Must be able to work both independently and in a team environment
- Ability to perform job duties with disruptions (i.e. phone staff etc.)
- Embodies the personal commitment to the shared core values of UMC: Great People Going Beyond and Growing.
Culture Fit:
- Youre a team player who thrives on collaboration.
- You bring a growth mindset and embrace challenges with grit.
- You care deeply about delivering excellence and going beyond expectations.
Ready to Join a Winning Team
If youre passionate about building relationships solving problems and contributing to a culture of innovation UMC is the place for you. Lets grow together apply today and make an impact!
UMC is an Equal Employment Opportunity Employer
Required Experience:
IC
Key Skills
- Motivational Interviewing
- Marketing
- Microsoft Office
- Microsoft Access
- Ellucian
- Microsoft Outlook
- Microsoft Word
- Visio
- Detailing
- Microsoft Powerpoint
- Microsoft Excel
- Administrative Experience
About Company
With technologically advanced capabilities and state-of-the-art facility, Ultra Machining Company produces complex products in many markets.
