SAAS Services Sales Snr Manager MEA

What you will do

1. Team Leadership:
   • Lead mentor and motivate a team of sales professionals.
   • Set clear objectives and sales targets aligned with CSS MEA goals.
   • Monitor team performance provide coaching and ensure accountability.
   • Foster a positive and collaborative team culture.
2. Sales Strategy Development:
   • Develop and implement strategic sales plans to drive revenue growth.
   • Identify market opportunities and potential clients to expand market share.
   • Collaborate with marketing and product teams to align strategies.
3. Customer Relationship Management
   • Ensure exceptional customer satisfaction and retention.
   • Act as a point of escalation for customer issues ensuring prompt resolution.
   • Identify opportunities for upselling and cross-selling to maximize customer value.
4. Strategic alignment with SaaS:
   • Strategically align SaaS with CSS to position early on in the sales cycle.
   • Enhance services attachment after Point of Sales (APOS) to maximize revenue.
   • Coordinate efforts to deliver integrated solutions that meet customer transformation needs.
5. Performance Monitoring and Reporting
6. Stakeholder Collaboration:

• Track sales performance metrics pipeline and forecasts.
• Analyse data to identify trends opportunities and potential risks.
• Provide regular reports to senior management on sales results and strategies.
• Collaborate closely with internal Oracle stakeholders including sales marketing and product teams.
• Build and maintain strong relationships with external customers and partners.
• Leverage partnerships to maximize outcomes and achieve mutual business objectives.

1. Continuous Improvement:
   • Drive continuous improvement initiatives based on sales performance insights.
   • Implement best practices and optimize processes to enhance efficiency and effectiveness.
   • Stay updated on industry trends and competitor activities to inform strategic decisions.

Skills

• Leadership: Ability to lead and inspire a team of sales professionals fostering a collaborative and high-performance culture.
• Sales Strategy: Proven experience in developing and executing strategic sales plans to achieve revenue targets and expand market share.
• Customer Focus: Strong dedication to ensuring exceptional customer satisfaction and building long-term relationships.
• Communication: Excellent verbal and written communication skills with the ability to effectively interact with internal teams customers and partners.
• Strategic Thinking: Ability to analyze market trends and customer needs to identify opportunities and drive business growth.
• Team Management:Experience in recruiting training and managing a successful sales team with a focus on performance management and coaching.
• Collaboration: Demonstrated ability to collaborate cross-functionally with internal stakeholders and external partners to achieve shared objectives.
• Positive Attitude and Initiative: Self-motivated with a positive attitude promoting these qualities within the broader team.

Experience:

• Sales Leadership: Proven track record of success in a sales leadership role within the enterprise SaaS environment with a minimum of 15 years of experience.
• Customer Success: Expertise in customer success management or comprehensive knowledge of customer lifecycle strategies.
• Industry Knowledge: In-depth understanding of SaaS market dynamics competitors and emerging trends.
• MEA Region Network:Established network facilitating effective relationship-building and potential business development.
• Performance Management: Track record of achieving ambitious sales targets monitoring metrics and driving continuous improvement.
• Education: Bachelors degree in Business Administration Sales Marketing or related fields. Masters degree or sales management certifications preferred.

What We Offer:

• A competitive salary with exciting benefits.
• Flexible and remote working options to enable peak performance.
• Learning and development opportunities to advance your career.
• An Employee Assistance Program to support your mental health.
• Employee resource groups that champion our diverse communities.
• Core benefits such as medical and life insurance.

Career Level - M3