Front Office Duty Manager

AccorHotel

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profile Job Location:

London - UK

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Are you ready for your next career jump
Do you thrive in a vibrant hospitality environment where every day brings new opportunities to make a difference Were looking for an enthusiastic and dedicated Front Office Duty Manager to join our team at Novotel London Canary Wharf.

 

As a Front Office Duty Manager youll be at the heart of our guest experience. Youll lead the front office team to deliver warm welcomes efficient check-ins and check-outs and seamless guest service throughout the day.
Youll act as the key point of contact for guests ensuring their stay is memorable from start to finish.

What Youll Do

  • Supervise daily front office operations and ensure a consistently high standard of service.

  • Support and motivate the reception and fostering a positive work environment.

  • Handle guest queries feedback and complaints with professionalism and care.

  • Assist with administrative duties billing and daily reports.

  • Ensure smooth communication between departments to maintain excellent guest satisfaction.

  • Take responsibility for health safety and security procedures during your shift.


Qualifications :

What Were Looking For

  • Previous experience in a hotel front office or duty management role.

  • Strong leadership and problem-solving skills with a guest-first mindset.

  • Excellent communication and organisational abilities.

  • A proactive and hands-on approach with the ability to multitask in a fast-paced environment.

  • Flexibility to work various daytime shifts including weekends and holidays.


Additional Information :

Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.


Remote Work :

No


Employment Type :

Full-time

Are you ready for your next career jumpDo you thrive in a vibrant hospitality environment where every day brings new opportunities to make a difference Were looking for an enthusiastic and dedicated Front Office Duty Manager to join our team at Novotel London Canary Wharf. As a Front Office Duty Man...
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Key Skills

  • Office Manager Experience
  • Hotel Experience
  • Dentrix
  • Hospitality Experience
  • Dental Receptionist
  • Medical office experience
  • Office Experience
  • Dental Office Experience
  • Front Desk
  • Guest Services
  • Hotel Management
  • Eaglesoft

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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