Senior Consulting Change

This role will report into the Change Adoption and Learning Senior Director and will be responsible for leading the change process and deliverables for client implementations. The Senior Change Consultant plays a key role in ensuring the successful adoption of new systems and ways of working for our clients. This client-facing role focuses on the people side of change including changes to business processes technology job roles and organisational structures to drive sustainable transformation outcomes.

Working closely with client leadership delivery teams and our internal Change Adoption & Learning practice you will lead the design and delivery of change management strategies and plans that prepare equip and support individuals and teams through complex transformation.

Key Responsibilities

Lead the delivery of change and adoption activities in line with agreed change approaches and plans ensuring clients are business-ready for go-live and beyond.

Conduct change impact assessments to capture all aspects of change systems processes roles skills and technology.

Partner with client leadership teams to drive consistent positive messaging about the transformation leveraging change networks to embed new ways of working.

Design and implement communication and stakeholder engagement plans to build awareness commitment and capability across user groups.

Develop engagement packs communications and materials that align with project objectives and reinforce the case for change.

Collaborate with the training delivery team to ensure alignment between change communications and learning activities.

Facilitate business process adoption with client process owners supporting definition and rollout of new operating models and Day in the Life scenarios.

Lead business readiness assessments interpret results and adapt change plans and interventions accordingly.

Coordinate hypercare and post-go-live user support (e.g. drop-in sessions refresher training).

Conduct post-go-live adoption and feedback surveys to track engagement and identify further improvement opportunities.

Report progress risks and mitigations to the Project and Consultancy Change Manager ensuring change deliverables are completed on time to quality and within budget.

Qualifications :

Minimum 4 years experience delivering organisational change management within large-scale transformation programmes.

Proven track record in designing and implementing change strategies for ERP or digital transformation programmes (Microsoft Dynamics 365 preferred).

Experience with AI-enabled change and adoption (e.g. Microsoft Copilot) desirable. Excellent project management facilitation and presentation skills.

Strong written and verbal communication skills with the ability to engage and influence at all levels.

Solid stakeholder management and relationship-building skills.

Change Management qualification (e.g. Prosci APMG Pracitioner) preferred or equivalent practical experience.

Results-oriented analytical thinker with strong business acumen and problem-solving skills.

Experience working in a consulting or client-facing advisory environment advantageous.

Proficiency in Microsoft Office tools (PowerPoint Excel Word Teams).

Ability to operate effectively in fast-paced ambiguous and evolving client environments.

Additional Information :

What Youll Bring

You are passionate about helping people adapt and thrive through change. You bring curiosity empathy and structure to every engagement building trusted relationships with clients and colleagues alike. Youre comfortable working across complex programmes and enjoy translating strategy into practical human-centred actions that make a difference day-to-day.

Youll demonstrate:

A consultative mindset balancing challenge with support.

The ability to simplify complexity and make change relatable.

Confidence in facilitating groups and driving meaningful conversations.

A desire to continuously learn share knowledge and innovate.

Why Join Us

At Hitachi Solutions we are more than technology experts we are transformation partners. Youll join a collaborative and values-driven team where we Listen Understand Challenge Deliver Take Ownership and Work Together to help our clients succeed. We invest in your professional growth through access to our continuous learning programmes and opportunities to lead in high-impact purpose-driven transformation initiatives across public and private sectors. If youre ready to help organisations embrace change and shape a better more connected future wed love to hear from you.

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Remote Work :

No

Employment Type :

Full-time