Senior Learning Experience Designer
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Job Location:
Denver, CO - USA
Monthly Salary:
$ 74000 - 93000
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014 Checkrs innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100000 customers including DoorDash Coinbase Lyft Instacart and Airtable.
Were a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes CloudList and is a Y Combinator 2024 Breakthrough Company.
As a Senior Learning Experience Designer you will be a part of the Service Excellence team within the Operations organization focusing on the training enablement and content for the support ticket-based teams. Reporting to the manager Sr. Manager Service Excellence youll partner closely with support and compliance teams across operations. This role is responsible for designing a scalable global onboarding and learning framework that drives faster ramp and consistency across a distributed workforce leveraging AI-powered tools and data-driven insights to optimize learning outcomes.
Responsibilities:
- Lead the design and delivery of global training programs partnering with SMEs product managers and stakeholders to ensure effective implementation and continuous feedback loops.
- Develop and implement AI-enhanced onboarding and training frameworks that work across diverse regions and cultures balancing classroom digital blended and self-paced approaches with adaptive learning technologies.
Leverage AI tools and learning analytics to personalize training experiences identify knowledge gaps and optimize content delivery based on learner performance data.
- Collaborate with global stakeholders to ensure effective design and programmatic implementation of learning solutions that address workforce needs across different cultures and regions.
- Conduct a comprehensive global needs analysis and translate insights into instructional strategies that scale across regions and BPO sites
- Create manage and continuously iterate on global learning content for SaaS product support and BPO teams ensuring effective and standardized ramp timelines across all locations. Explore generative AI applications for content creation and localization.
- Build processes for rapid iteration and continuous improvement in a fast-paced environment setting standards for program quality and measurement
What you bring:
- 3-5 years of instructional design experience with a focus on global training initiatives.
- Expertise in instructional technologies and Learning Management Systems.
- Experience with complex content and multiple delivery modalities: classroom online blended self-paced
- Strong skills in multimedia design (video micro-learning job aids responsive design gamification simulations) hands-on or through managing vendors.
- Ability to lead cross-functional stakeholders and own programs end-to-end from needs analysis to impact measurement.
- Thrives in a fast-paced changing environment; self-motivated and able to work independently.
- Willingness to travel as needed.
Pay Transparency Disclosure
One of Checkrs core values is Transparency. To live by that value weve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such each location where we hire may have a different range. If this role is remote we have listed the top to the bottom of the possible range but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy see our website.
On-target Earnings OR Base Salary range (Denver CO)
$82000 - $102000 USD
On-target Earnings OR Base Salary range (Nashville TN)
$74000 - $93000 USD
At Checkr we believe a hybrid work environment strengthens collaboration drives innovation and encourages connection. Our hub locations are Denver CO San Francisco CA and Santiago Chile. Individuals are expected to work from the office 2 to 3 days a week. Starting January 2026 hub-based employees will be expected to work from the office 3 days per -office perks are provided such as lunch four times a week a commuter stipend and an abundance of snacks and beverages.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds including those whose histories are impacted by the justice system in accordance with local state and/or federal laws including the San Franciscos Fair Chance Ordinance.
*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g. ).
Required Experience:
Senior IC
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
Checkr platform uses AI to make background screening more efficient, speed up the hiring process, fill roles faster & drive more revenue. ✓ Start for free!
