Sr. Manager Solution Consulting AMS
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking an exceptional leader to join our Americas solution consulting organization and lead a team of expert builders passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. The teams mission is to bring cutting-edge Agentic AI use cases to life through rapid proof of concepts and strategic customer engagements. This is a leadership role that requires technical depth and hands-on customer facing activities.
Who you are
You are an experienced technology leader with a passion for AI Data and Workflow. You know how to foster a culture of innovation collaboration and continuous learning. You thrive in fast-paced environments and want to help shape an AI-native Solution Consulting organization.
What youll do
Your mission is to lead mentor and develop a team of Senior Advisory Solutions Consultants and Architects who will partner with field teams and work directly with customers to build intelligent scalable AI solutions that solve their most mission-critical challenges.
- Continuously develop team to stay ahead of technology and market trends and evolve sales motion based on lessons learned.
- Participate in customer engagements to ensure consistent delivery of exceptional customer experience in partnership with product engineering customer excellence group and global SC team.
- Work with Major Area leaders and other stakeholders to identify high-value opportunities and develop targeted engagement strategies.
- Drive and develop thought leadership and partner closely with Product Management and Engineering teams to influence product roadmap
- Create re-usable components and accelerators for future engagements and contribute to the development of best practices
- Drive adoption of AI-powered tools and automation to drive deal velocity and enhance team capabilities and efficiency
- Manage talent acquisition onboarding and retention strategies to build a world-class team.
Qualifications :
Core competencies
- Curiosity Passion for AI and emerging technologies self-driven learning with a track of staying ahead of trends.
- Inspire ability to influence engage and motivate others. Create a culture of innovation collaboration and continuous learning.
- Collaboration & Communication Proven ability to work across functions clarity in explaining ideas with different levels of stakeholders.
- Change Agility Thrives in ambiguity and fast iteration. Ability to rapidly learn new skills and behaviors. Result driven.
Leadership Experience & Technical Expertise
- 8 years in technical consulting solution engineering or customer facing technical roles
- 3 years of management experience preferably leading technical teams of 5 individuals.
- Deep understanding of AI ML integration and emerging technologies with ability to engage in technical discussions with both customers and internal teams
- Working knowledge of software development practices
- Experience in enterprise software sales cycle and technical evaluation process
- Experience in leveraging or critically thinking about how to integrate AI into the work processes decision-making or problem-solving.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more
