Senior Change Expert

We are looking for a Change Expert within Transformation Office NL.

The candidate will manage complex change initiatives end-to-end in an agile environment.

The team:

The Change Experts are a team of 16people. We are part of the Transformation Office ING NL and together with our colleagues we are dedicated to support change initiatives that bring the best value to our customers employees and ING.

Whenever there is a complex change that has high priority and impacts multiple domains we make it happen. Every change project is different requiring a specific approach and a particular team of experts. We are in the lead for all aspects from operational and technical to commercial legal risk and external communication.

Role and responsibilities

Every change project is different requiring a specific approach and a particular team of experts. You will orchestrate changes across different delivery areas and functions. You need to be well organized and have the drive to keep things on track to ensure everything is delivered on time and in line with the requirements.

What you will do:

• Deliver complex change initiatives with strategic importance.

• Act as a business partner and structure change initiatives with a clear scope and a detailed roadmap of deliverables.

• Follow the global standards for Change Expertise.

• Engage stakeholders and involve teams via a governance with clear roles and responsibilities. You will typically be the chairperson for project meetings.

• Track and steer the delivery on a daily basis.

• Be one step ahead and identify and raise impediments and risk at the proper level.

• Follow and strengthen the way of working for delivery while safeguarding the Orange Code as a role model.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that youll stay curious. Keep learning. Take on return well back you to develop into an even more awesome version of yourself. Furthermore you have:

• Proven experience of over 10 years in program management with specific subject-matter expertise in Financial Risk Management and Finance.

• Academic Masters degree (MSc)

• Proven track-record in change and transformation and a natural drive to completion

• Solid understanding and experience in IT delivery and Banking operation

• Organisational sensitivity

• High resilience the ability to deal with ambiguity and manage complexity

• Hands-on mentality of take it on and make it happen driving the change

• Customer focus and the ability to build trust with leadership

• Excellent level of English and Dutch spoken and written

• Excellent speech and presentation skills

Rewards and benefits

We want to make sure that its possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions. The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 2528 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Mobility card

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward Discover what we do and what we can offer you.

Questions

Contact the recruiter attached to the advertisement. Want to apply directly Please upload your CV and motivation letter by clicking the Apply button.