Admissions Officer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Employment Type:Full TimeOngoing& Fixed Term
Remuneration:$88717-$100386 depending on experience 17% super(Level5)
Location: KensingtonUNSWCampus
Why Your Role Matters
The Admissions Officer plays a key role in processing and assessing applications within the Admissions Scholarships and RPL team.
Youlldeliver high-qualityaccurate andtimelyadmissions services while providing excellent customer support to applicants University staff agents and offshore partners. The role requires strong attention to detail effective communication and a commitment tomaintainingcompliance and service standards.
This position reports to an Admissions Team Leader or Manager and has no direct reports.
We currently have several vacancies within the team both permanent andfixed-term (up to 12 months).Youllhave the opportunity toindicateyour preference on the application form.
Main Responsibilities
Process and assess admission applications accurately and efficiently in line withUniversitypolicies
Respond promptly to phone email and in-person enquiries providing clear and professional advice
Use student administration systems and other software to manage data generate reports and produce correspondence
Evaluate academic qualifications and English languageproficiencytodetermineeligibility for admission
Issue offers and confirmation of enrolment (eCOE) forms for international applicants
Verify applicant documentation and escalate discrepancies to ensure compliance
Maintain up-to-date knowledge of admissions and higher education policies and procedures
Contribute to policy and process improvements by providing feedback andassistingin developing training and resources
Support the coordination of workloads to meet deadlines andmaintainhigh-quality outcomes
Who You Are
Yourea detail-oriented organised and service-focused professional who thrives in a busy and collaborative environment.Youlltake pride in deliveringaccurate high-quality work and providing outstanding support to applicants and colleagues.You bring:
Previousexperience in admissions(essential)
Understanding of the student cycle in a higher education setting
Strong organisational and administrative skills with the ability to manage competing priorities and meet deadlines
Proven ability to interpret and apply policy and procedures accurately
Strong computer literacy including experience with student administration systems or other large business applications
Well-developed interpersonal skills and the ability to work effectively with people from diverse cultural backgrounds
An understanding of and sensitivity to issues affecting international students and applicants
A commitment to continuous improvement and contributing to a positive team culture aligned with UNSWs values
Candidates will need to have ongoing working rights this role is not available for sponsorship.
The successful person will need to be available over theChristmas/New Year period and occasionally onweekend or after-hours work.
Benefits and Culture:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
Access to up to 17% Superannuation contributions andadditionalleave loading payments
Flexible working arrangements
Discounts and entitlements (retail education fitness)
Recruitment process: Pleasesubmityour resume as well as cover letter that addresses yourmotivation andyour suitability for the roleaddressing all points under the who you are section of the job ad.
Applications close:16 November 11.55PM
Applications cannot be accepted if sent directly to the contact listed
UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of theLGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not toproceedwith any appointment.
Required Experience:
Unclear Seniority
Key Skills
- Culinary Experience
- Sales Experience
- Time Management
- Marketing
- Public Relations
- Customer Service
- Computer Skills
- Microsoft Outlook
- Basecamp
- Salesforce
- Inside Sales
- Recruiting
