Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100 countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education research payments institutional services Web3 features and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
About Binance VIP & Institutional Team
Built by the worlds largest digital asset exchange by trading volume Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants including individual traders high-frequency trading (HFT) and proprietary trading firms hedge funds asset managers and family offices market makers and brokers investment banks corporations fintech firms and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry.
Responsibilities
- Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients).
- Expanding the relationships with existing customers by sustained communication understanding of their needs.
- Building key customer service processes and systems formulating management rules and tracking the status of key customers.
- Analysis of user behavior finding hidden needs writing key customer analysis reports and communicating with various departments to provide optimal key customer service solutions.
- Research and brainstorm on new methods of client acquisition based on data driven insights.
Requirements
- Bachelors or Masters in Finance Math Business or related fields.
- Having foundational understanding of the financial market (for example CFA level 1) is preferred
- Past experience doing sales in at a traditional brokerage firm or financial institution is highly desirable.
- Strong communication ability to be flexible in a variety of situations excellent relationship maintenance and sales skills able to work under pressure.
- Passionate about crypto. Industry experience would be of an advantage.
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
Why Binance
Shape the future with the worlds leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100 countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an un...
Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100 countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education research payments institutional services Web3 features and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
About Binance VIP & Institutional Team
Built by the worlds largest digital asset exchange by trading volume Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants including individual traders high-frequency trading (HFT) and proprietary trading firms hedge funds asset managers and family offices market makers and brokers investment banks corporations fintech firms and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry.
Responsibilities
- Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients).
- Expanding the relationships with existing customers by sustained communication understanding of their needs.
- Building key customer service processes and systems formulating management rules and tracking the status of key customers.
- Analysis of user behavior finding hidden needs writing key customer analysis reports and communicating with various departments to provide optimal key customer service solutions.
- Research and brainstorm on new methods of client acquisition based on data driven insights.
Requirements
- Bachelors or Masters in Finance Math Business or related fields.
- Having foundational understanding of the financial market (for example CFA level 1) is preferred
- Past experience doing sales in at a traditional brokerage firm or financial institution is highly desirable.
- Strong communication ability to be flexible in a variety of situations excellent relationship maintenance and sales skills able to work under pressure.
- Passionate about crypto. Industry experience would be of an advantage.
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
Why Binance
Shape the future with the worlds leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
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