Executive Meeting Manager Hilton Los Angeles Airport

EOE/AA/Disabled/Veterans

Come join the team at Hilton Los Angeles Airport located just three miles away from SoFi Stadium the Intuit Dome and The Forum. Here you will enjoy a dynamic workplace that provides discounted parking meals while on shift and room discounts for you and your family through our Go Hilton Travel discount program for stays at any of our properties worldwide which is why we know that youll love being a part of the Hilton team!

Were currently looking for a dynamic Executive Meeting Manager to help drive exceptional event experiences at one of the largest and most versatile properties near LAX. With over 55000 sq. ft. of flexible meeting space including two grand ballrooms and 40 breakout rooms Hilton LAX is a powerhouse for corporate meetings social events and international conferences. As an Executive Meeting Manager youll be at the heart of it allpartnering with clients customizing event solutions and ensuring every detail exceeds expectations.

This role offers:

• A fast-paced high-volume environment with diverse clientele
• Opportunities to work with cutting-edge AV and tech infrastructure
• Collaboration with a seasoned sales and events team
• Access to Hiltons global resources and career development programs

If you thrive in a client-facing role love crafting memorable experiences and want to grow with a brand thats synonymous with excellence Hilton LAX is your next destination.

To fulfill this role successfully you should demonstrate the following minimum qualifications:

• Minimum of two (2) years of Sales or Event Management experience required
• This role requires strong sales organizational and planning skills
• Experience in a similar role with a proven track record
• Highly professional presentations and oral and written communication skills
• Ability to read and write in the English language to fully comprehend guest requests memos proposals general correspondence and similar written materials.
• Ability to manage time and resources effectively and productively.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in full-service hotels or upscale restaurants and event venues with a high volume of events.
• Proficiency in Delphi FDC

Hourly rate of $39.42

Sales Incentive
Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales Catering & Events teams to reward our employees for their contributions to our companys financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives meaning multiple opportunities to earn a payout.

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Discounted Team Member Lunches
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development

What will I be doing

The Executive Meeting Manager is responsible for managing all aspects of small corporate and social groups meetings conferences and special events at the hotel (10-44 group rooms on peak or as determined by hotels business plan). This includes working closely with clients to plan organize and execute all of their group room block and event meeting requirements are met to the highest standard. The ideal candidate is an experienced sales and event professional with exceptional organizational communication and customer service skills.

• Solicit negotiate and generate contracted revenues from potential clients that meet criteria established in the hotel business plan to achieve assigned quarterly revenue goals.
• Employ revenue management techniques to present proposals.
• Prepare and present Requests for Proposals so that both client and hotel receive good value.
• Prospects for new business using a wide variety of methods including phone calls outside sales calls attending community functions internet prospecting supplier partnerships trade journals etc.
• Work with the sales team to convert leads into successful bookings ensuring maximum revenue generation for the hotel.
• Prepare and distribute event contracts ensuring all details and terms are clearly defined.
• Serve as the main point of contact for all clients booking meetings and corporate events with Food/Beverage.
• Collaborate with clients to understand their needs expectations and objectives and provide customized solutions to ensure their success.
• Provide expert advice and guidance on event planning meeting space options audio-visual requirements catering and logistics.
• Oversee the execution of all meetings and events with Food/Beverage from pre-arrival through post-event follow-up.
• Coordinate with internal departments including catering housekeeping and front desk to ensure all client specifications are met.
• Ensure a timely and efficient setup of meeting rooms including seating arrangements technology and special requests.
• Actively promote and upsell additional hotel services and amenities (e.g. catering options meeting packages A/V equipment etc.).
• Maintain constant communication with clients before during and after events to ensure satisfaction and address any last-minute changes or issues.
• Proactively troubleshoot and resolve any concerns related to event logistics service or equipment.
• Ensure accurate and timely billing for all meetings and events.
• Maintain organized records of client communications event details and contracts.
• Develop detailed event itineraries and timelines to ensure smooth operations for each meeting or event.
• Gather client feedback to assess the success of events and identify areas for improvement.
• Follow up with clients after events to ensure their satisfaction and encourage repeat business.

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Hilton LAX is and Equal Opportunity Employer -M/F/Veteran/Disability/Sexual Orientation/Gender Identity. The Employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.