Customer Support Representative, iGaming, Limassol or Larnaca

Emerald Zebra

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profile Job Location:

Larnaca - Cyprus

profile Yearly Salary: € 20400 - 21000
Posted on: 08-11-2025
Vacancies: 1 Vacancy

Job Summary

Shift work. Customer service. Global gaming. Ready to level up your support career

You know how it goes: emails live chats troubleshooting. But heres whats different about this role.

You wont just be answering customer queries youll be joining a company powering more than 80 online gaming brands where your work directly impacts global casino and sports betting platforms.

Why this might be your next smart move

Youll be part of an international team with a growing footprint across the UK Malta Cyprus and Israel.

This isnt a read the script and clock out role. Youll actually get to promote new offers spot trends optimise the customer experience and liaise across departments to solve issues properly not just quickly.

Dont worry if you havent done this before. Full training is paid and attitude matters more than experience.

And the growth Real. This company is scaling. Roles like this are often the first step to something bigger: Team Lead Operations CRM.

The role in a nutshell

Youll rotate across 3 shifts (yes its 24/7but youll always have 2 days off a week):

  • 08:00 -16:00

  • 16:00 - 00:00

  • 00:00 - 08:00

Youll be working from either Limassol or Larnaca (your choice) though your first week of training is in Limassol.

What youll need to bring

  • Excellent written English (youll be tested nothing scary just a quick check)

  • Computer literacy (Excel emails chat systems)

  • Sharp attention to detail

  • A valid EU passport or work permit

  • A team player attitude and the ability to keep calm when things get a bit busy

Whats in it for you

Euro 1700 Gross/month Euro 20 per night shift

Bonuses:

  • Quarterly performance bonus

  • 1.5x hourly rate for public holidays worked

  • Birthday and occasion vouchers

  • Referral bonuses

Perks:

  • Private medical insurance

  • 21 days annual leave 3 days paid sick leave

  • Free daily lunch

  • Unlimited snacks and drinks

  • Mad Benefits platform: employee discounts on everything from gyms to beauty to food
  • Paid training

  • Supportive team culture with regular team-building activities

What happens next

  • 1st: Online interview with Customer Support Manager & Head of Ops

  • 2nd: In-person typing and English check

  • 3rd: If its a match theyll make an offer

You dont need a polished CV. Just send what youve got. Well take it from there.

Apply at the link.


Euro 1700 Gross/month Euro 20 per night shift

Bonuses:

  • Quarterly performance bonus
  • 1.5x hourly rate for public holidays worked
  • Birthday and occasion vouchers
  • Referral bonuses

Perks:

  • Private medical insurance
  • 21 days annual leave 3 days paid sick leave
  • Free daily lunch
  • Unlimited snacks and drinks
  • Mad Benefits platform: employee discounts on everything from gyms to beauty to food
  • Paid training
  • Supportive team culture with regular team-building activities
Shift work. Customer service. Global gaming. Ready to level up your support career You know how it goes: emails live chats troubleshooting. But heres whats different about this role. You wont just be answering customer queries youll be joining a company powering more than 80 online gaming brands whe...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking