People & Operations Associate

Our mission

Were powering biologys century with radically faster more reliable clinical trials. Every new treatment needs clinical trials to prove safety and efficacy but todays infrastructure is stuck in the past- driving up cost causing delays and ultimately meaning new treatments dont get to patients. Were fundamentally changing that- not just being a better CRO but transforming how people think about developing new treatments so patients can access breakthrough treatments faster.

Our impact speaks for itself: Since March 2021 weve powered 100 clinical trials involving tens of thousands of patients. We recently raised a $55M Series B from Balderton Capital alongside backing from Creandum Firstminute Seedcamp and Visionaries.

Whats it like to work here

When you join us youll experience:

• High-Impact Mission-Driven Work: Lindus Health is disrupting an outdated industry giving you the chance to directly improve patients lives and see tangible results from your work.

• Fast-Paced Growth & Ownership: We recognise hard work and outcomes over anything else. Youll take on real responsibility work across different areas and actively shape the companys success.

• Collaborative No-Ego Culture: Work with smart driven people in a supportive and informal environment. At Lindus we break down silos fun is a core value and creativity is encouraged.

Ready to power biologys century Wed love to hear from you.

About the role

Were looking for a People & Operations Associate to support our People Partners in delivering exceptional experiences for all our employees. This role would suit someone who is early in their people operations career with 1-2 years of experience in People HR or Operations functions. Youll support the operational backbone of our people team ensuring smooth day-to-day processes across onboarding contractor management and HR administration. Youll be highly organised detail-oriented and enjoy working in a fast-paced environment where you can make a real impact.

This role is based in our London office with an expectation that youd be with the team in-person 3 days a week.

About you

Wed like to hear from you if

• You have up to 2 years of experience which could come from a people HR or operations support role; we are also open to this being your first role

• You have strong organisational skills and exceptional attention to detail

• You are comfortable managing multiple workstreams and priorities simultaneously

• You have excellent communication skills both written and verbal

• Experience with HR systems and tools is beneficial but not essential you should definitely be eager to learn new platforms

• You are proactive and take ownership of your work following through on tasks without needing to be chased

• You have high agency and a bias for action

• You highly respect confidentiality and the integrity of information

• You are passionate and curious about our mission; changing how the healthcare industry operates and how new health treatments are developed

What youll be responsible for:

Our People and Operations team is small so you will be essential in ensuring our people operations run smoothly. Below are the key responsibilities you would be expected to own when you join.

Onboarding and Offboarding

• Coordinate end-to-end onboarding processes for new joiners including scheduling communications and system access

• Maintain accurate employee records and documentation ensuring compliance with regulatory requirements

• Administer track and manage important employee documentation such as licenses visas and certifications

Contractor Management

• Manage contractor agreements documentation and tracking systems

• Coordinate contractor onboarding including system access background checks and certifications

• Ensure all contractor compliance requirements are met and maintained

HR Administration and Systems

• Provide day-to-day HR administrative support across the UK US and EU

• Manage our HRIS and benefits platforms ensuring accurate data and smooth processes

• Work closely with our PEO and EOR partners externally and key stakeholders including our legal and finance teams internally to deliver on people processes

• Respond to queries from across the business when required supporting People Partners in doing so

Employee Engagement Support

• Support our people partners with the administration and delivery of employee surveys and review processes

• Support internal communications and engagement initiatives

• Assist with All Hands meetings and other company-wide events as and when required

What we offer (UK):

• Competitive salary plus meaningful stock options

• Flexible working: We have an incredible office near London Bridge and encourage people to work 3 days per week from the office

• 30 days annual leave in addition to Bank Holidays

• 60 monthly wellness allowance which you can spend on our company health insurance scheme through AXA a Wellhub membership or wellness activities and expenses of your choice!

• Enhanced Parental Leave: 16 weeks full pay for primary caregiver and 6 weeks full pay for secondary caregiver

• 1000 Learning and Development allowance each year to put towards courses certifications and development

• Regular whole company and team events both in person and virtually.

• Access to gym and retail discounts through our benefits platform Happl

• A well-stocked pantry and drinks fridge Monday breakfast spread and catered team lunch on a Thursday for the UK office every week!

• Cycle-to-work scheme and other salary sacrifice options available

• Charity events and fundraising opportunities through our charity partnership with the Forward Trust

Our Hiring Process:

We believe hiring should be transparent respectful of your time and give you a real feel for what Lindus Health is like. Heres what to expect:

Test Gorilla a 20 minute critical thinking and problem solving test

Introduction with Sarah one of our Talent Partners (20 mins)
Get to know each other discuss the role and answer any questions about Lindus

Second round interview with Evie and Lauren our People Partners (30 mins)
Deep dive into your experience and how youd approach key challenges

Functional interview with Gaby our VP People and Operations and one of our People Partners (45 mins)
Deep dive into your experience and how youd approach key challenges

Values interview with Michael one of our co-founders and one other member of the wider team (30 mins)
A chance to get to know each other and explore how our values align

We will only contact you from email addresses. Please check the spelling of emails which appear to come from Lindus Health carefully before responding. We will never ask for your financial information over email.

We are an equal opportunity employer committed to building a diverse and inclusive workforce. We evaluate all candidates based solely on their skills experience and qualifications relevant to the role. We do not discriminate on the basis of race ethnicity religion gender gender identity sexual orientation age disability veteran status or any other legally protected status

Required Experience:

IC