Field Service Manager
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Job Location:
Monthly Salary:
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
CK Group are currently recruiting for a Service Manager on behalf of a medical diagnostic company.
Location:
This role will be based at their site in Gateshead and is a permanent role with Mon-Fri daytime working hours.
Salary:
Competitive (depending on experience)
The Role:
The successful candidate will lead and develop a skilled team of service engineers working closely with the Technical Support Team to ensure all customer issues are resolved efficiently and within key performance targets.
This is primarily a site-based role with travel for emergency cover and support estimated to be less than 25%. International travel will be required more than UK travel.
Responsibilities:
It is essential all applicants hold entitlement to work in the UK. Please quote job reference 161902 in all correspondence.
INDCH
Location:
This role will be based at their site in Gateshead and is a permanent role with Mon-Fri daytime working hours.
Salary:
Competitive (depending on experience)
The Role:
The successful candidate will lead and develop a skilled team of service engineers working closely with the Technical Support Team to ensure all customer issues are resolved efficiently and within key performance targets.
This is primarily a site-based role with travel for emergency cover and support estimated to be less than 25%. International travel will be required more than UK travel.
Responsibilities:
- Plan coordinate and schedule all preventive maintenance and repair visits
- Act as a forward-facing point of contact for customers and distributors
- Provide direct and remote service support within the UK and internationally
- Ensure emergency breakdown response within 24 hours (MonFri)
- Lead train and develop the service team to meet performance goals
- Minimum 2 years experience as a Service Manager or Team Leader in a technical service environment
- Proven track record managing and developing customer-facing service teams
- Strong understanding of electronics mechanics and software (qualification or relevant experience required)
- Medial diagnostics experience would be advantageous
It is essential all applicants hold entitlement to work in the UK. Please quote job reference 161902 in all correspondence.
INDCH
Company Industry
Pharmaceuticals
About Company
Idibu
100 employees
Every business is now operating in an environment that’s susceptible to change. idibu has evolved against this changing backdrop. Whether driven by legislation, technology, customer demand or the economy, businesses now need to be agile and fleet of foot to ensure they can attr ... View more
