IT Infrastructure Managed ServicesSenior Associate () NetApp Operate

Industry/Sector

Specialism

Management Level

Job Description & Summary

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives needs and feelings of others.
• Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Storage Admin

Storage Admin will coordinate the day-to-day activities of the operational systems processes and infrastructure required for all service offerings being developed that assist clients on their Managed Service Delivery. This individual will work with one or multiple clients to gather requirements and the corresponding work needed based on the clients Delivery roadmap. They will manage the day-to-day business of operations including various stakeholders and internal and external delivery partners.

Responsibilities

• Experience in installation configuration and managing storage hardware backup including physical and virtual tape libraries or drives along with disk storage targets and also SAN devices and fiber switches.
• Experience in administration of switches and chassis devices.
• Experience in executing zoning for development and production storage volumes.
• Experience in managing NetApp snapshot as well as recovery methods for storage volumes.
• Build and manage EMC storage
• Experience in Brocade Management
• Experience in implementing cross-site replication for DR.
• Experience in setting up volume replication overnight jobs and executing improvements.
• Experience in dealing with IO performance of production along with development of application and infrastructure LUNs.
• Experience in providing architecture as well as performance recommendations to Infrastructure and Platform teams.
• Experience in conducting bottleneck evaluation to identify performance issues.
• Collaborate with teams as well as Ops to assure apt storage usage.
• Day-to-Day Production support and maintenance of different versions of server infrastructure
• Identifies trends and assess opportunities to improve processes and execution.
• Raises and tracks issues and conflicts removes barriers resolves issues of medium complexity involving partners and calls out to appropriate levels when required.
• Solicits and responds to feedback while gaining dedication and support.
• Stays up to date on industry regulations trends and technology.
• Coordinates with management to ensure all operational administrative and compliance functions within the team are being carried out in accordance with regulatory standard methodologies.

Qualifications

• Bachelors degree in Computer Science or related technology field preferred
• Minimum of 4 years of hands-on experience on Storage technologies like NetApp
• Strong working knowledge of ITIL principles and ITSM
• Current understanding of industry trends and methodologies
• Outstanding verbal and written communication skills
• Excellent attention to detail
• Strong interpersonal skills and leadership qualities

Travel Requirements

Job Posting End Date