Guest Service Associate F&B Service

AccorHotel

Not Interested
Bookmark
Report This Job

profile Job Location:

Ernakulam - India

profile Monthly Salary: Not Disclosed
Posted on: 10-11-2025
Vacancies: 1 Vacancy

Job Summary

Operational

  • To provide courteous professional efficient and flexible service at all times following ibis standards.
  • To perform all duties and tasks in the assigned place of work
  • To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other department of the hotel as assigned.
  • To be fully conversant with all services and facilities offered by the hotel.
  • To perform opening and closing procedures established for the place of work as assigned.
  • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
  • To ensure that the place of work and surrounding area is kept clean and organized at all times.
  • To monitor operating supplies and reduce spoilage and wastage.
  • To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.

Qualifications :

  • Experience  in Hospitality Industry is preferred
  • Some amount of  operational technical knowledge is preferred
  • Pleasant  personality and good levels of energy enthusiasm and commitment.
  • Should be able to  do multi tasking problem solving service orientation and interpersonal team skills Displays high level of flexibility initiative sincerity and team work

Remote Work :

No


Employment Type :

Full-time

OperationalTo provide courteous professional efficient and flexible service at all times following ibis standards.To perform all duties and tasks in the assigned place of workTo be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other...
View more view more

Key Skills

  • Anti Money Laundering
  • Electro Mechanical
  • General Insurance
  • AECOM
  • Export Sales
  • Accident Investigation

About Company

Company Logo

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

View Profile View Profile