Minimum 7 years of experience in remote infrastructure management
6 years working experience supporting AD & ADFS
Should have L3 level knowledge on Active Directory
Managing/troubleshooting capabilities of FSMO roles and functions of Active Directory.
Should have strong knowledge on DNS and DHC.
Should have working knowledge on Azure Active Directory Federation services.
Should have strong knowledge on certificate management
Sound knowledge on Windows Infrastructure like File Server Print Server Windows Teaming Widows HA Cluster Services.
Knowledge on AD/DNS/ADFS Power shell scripting
Should possess experience on restoring AD objects replication of AD sites and Services
Responsible for resolving all technical incidents escalated by the L-2 team
Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes
Participate in Problem Management review meetings and provide root cause analysis
Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented
Responsible for SLA compliance & Availability of Services
Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process
Technical Certification a must on two technologies (Windows/Vmware/AD)
Possess ITIL certification
On call schedule and week end change schedule participation
Flexible to work on 24/7 rotational shifts
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Senior IC
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more