Customer Service Representative (Residential Building)
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Job Location:
Monthly Salary:
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative (Residential Building)
We are looking for a Customer Service Representative (CSR) to join our team at a residential building located in Richmond.
This person will serve as a liaison between trades and residents providing excellent customer service and assisting residents with their needs.
The role involves overseeing building services coordinating maintenance activities communicating with residents and maintaining the buildings calendar and access schedule.
Key Responsibilities
Provide exceptional customer service to residents.
Handle a high volume of phone calls and respond promptly to inquiries.
Coordinate and provide daily access for trades to the units.
Communicate effectively with residents and trades via email.
Create and organize the calendar of building visitors and maintenance schedules.
Escort trades during unit visits (approximately 2040 units per day).
Qualifications & Skills
Previous experience in client service.
Experience as a Concierge Receptionist or Building Manager is an asset.
Strong proficiency in Excel email communication and scheduling tools.
Excellent communication and organizational skills.
Ability to work independently with minimal supervision.
Job Details
Job Type: Full-time
Pay Rate: $23$24 per hour
Schedule: Monday to Friday 8:00 AM 4:00 PM
Location: Richmond
Start Date: November 7
Contract Term: 4 months with the possibility of extension
Employment Status: Employee
If you are dependable detail-oriented and looking for a long-term opportunity wed love to hear from you! Please apply with your resume.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
We are currently looking for a Cleaner for a residential property based in Vancouver (26 floors), located in the Everett Crowley Park area. This will be a full-time position. The Cleaner will be responsible for maintaining the cleanliness and hygiene of the building's common areas and ... View more
