Site Reliability Engineer III Support Engineering
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Job Summary
Theres nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Chief Technology Office youwill solve complex and broad business problems with simple and straightforward solutions. We are seeking a Site Reliability Engineer (SRE) to help drive reliable scalable and intelligent platform operations in a global financial environment. This role combines technical support DevOps practices and SRE principlesincluding on-call incident response automation and a customer-first mindset. You will work with modern tools to ensure our applications and services remain robust and available.
Job Responsibilities
- Collaborate with engineering support and operations teams to maintain and improve the reliability of mission-critical applications.
- Participate in incident management troubleshooting and continuous improvement.
- Help implement automation and monitoring solutions.
- Be part of an on-call rotation requiring effective action during production incidents.
- Share knowledge follow best practices and contribute to a culture of learning and innovation.
- Communicate clearly solve problems proactively and focus on customer needs.
Required qualifications capabilities and skills
- Formal training or certification on SRE & Application Support concepts and proficient applied experience
- SRE & Application Support:Experience in SRE DevOps or application support roles with knowledge of SLIs/SLOs incident response and troubleshooting.
- Observability & Monitoring:Familiarity with monitoring and observability tools (e.g. Grafana Prometheus Splunk Open Telemetry).
- DevOps Tooling:Hands-on experience with CI/CD pipelines (Jenkins including global libraries) infrastructure as code (Terraform) version control (Git) containerization (Docker) and orchestration (Kubernetes).
- Cloud & Automation:Exposure to cloud platforms (AWS GCP or Azure) and automating infrastructure and deployments.
- On-Call & Incident Management:Willingness to participate in on-call rotation and respond to production incidents.
- Problem Solving & Communication:Ability to break down issues document solutions and communicate effectively with team members and customers.
Preferred qualifications capabilities and skills
- Financial/Regulated Experience:Experience in banking fintech or regulated environments.
- Resilience Engineering:Participation in game days or chaos engineering.
- Mentorship:Interest in sharing knowledge and best practices with peers.
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
