Care Specialist

El Segundo, CA - USA

Monthly Salary: $ 21 - 23

Posted on: 07-11-2025

Vacancies: 1 Vacancy

Job Summary

WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.

At Team 24 were driven by one purpose to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.

WHO YOU ARE:

You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:

In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page

Sound interestingRead on for more details!

THE ROLE:

The Care Specialist supports the Social Recreation service line within the Disability Services division helping individuals with developmental disabilities build community inclusion and socialization skills. This role manages the full service lifecyclefrom assessment to ongoing supportensuring that each participants goals are person-centered and outcomes are measurable. Partnering closely with families Direct Support Professionals (DSPs) Regional Center staff and internal teams the Care Specialist ensures high-quality compliant and impactful service delivery that aligns with 24 Hour Home Cares mission and core values.

Primary Responsibilities

Conduct assessments develop Individual Service Plans (ISPs) and facilitate goal reviews and planning meetings for assigned caseloads.
Lead weekly training sessions for Direct Support Professionals to strengthen skills in promoting community inclusion and social development.
Manage a large caseload of families from referral to service start ensuring timely communication and a smooth onboarding experience.
Use person-centered planning techniques to establish goals and track measurable outcomes updating progress reports and service plans as needed.
Collaborate with Regional Center staff and internal departments to coordinate services and resolve issues efficiently.
Identify high-risk situations and work with leadership to develop proactive person-centered risk mitigation plans.
Maintain accurate and up-to-date documentation in the electronic case management system.
Conduct provider evaluations offering constructive feedback and recognition for strong performance.
Serve as a subject matter expert for Social Recreation authorizations and collaborate with billing compliance and partnerships teams as needed.
Support community outreach and presentations to promote awareness of Social Recreation services.

This is a hybrid position coming into the El Segundo office 1x per month.

WHAT YOU BRING TO THE TABLE:

Skills

Strong communication and relationship-building skills with families providers and Regional Center partners
Knowledge of person-centered planning and experience developing individualized care or service plans
Excellent organizational administrative and data management skills
Proficiency in Microsoft Office and case management systems
Analytical thinking with the ability to identify trends and recommend process improvements
Sound judgment problem-solving and decision-making in dynamic environments
Bilingual Spanish preferred

Qualifications

Experience in person-centered practices care coordination or similar roles (minimum 3 years strongly preferred)
Familiarity with developmental disability services and Title 17 compliance
Certification or training in person-centered planning preferred

WHAT WE BRING TO THE TABLE:

_{24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.}

_{Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.}

_{Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.}

_{Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.}

_{By Email:}
_{By Web: Phone:}

For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$21.84-$23.89USD

The expected California Pay Range for this position:

$21.84$23.89 USD

Required Experience:

WHO WE ARE:24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabil...