Operational Excellence Manager
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Job Location:
Monthly Salary:
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
The Opportunity
At Sportsbet were reimagining whats possible with data machine learning and AI. Were a fast-moving customer-obsessed business and were looking for an Operational Excellence Manager to help us scale our ML capabilities processes practices and governance to ensure that data science models continuously deliver measurable Customer and Business value. This if a fixed term contract role.
Youll play a pivotal role in uplifting our end-to-end machine learning ecosystem from model design and governance to deployment and continuous improvement. Working alongside data scientists ML engineers and business stakeholders youll help industrialise how we build deliver and manage models that power millions of customer experiences.
This isnt a keep the lights on role its about shaping the frameworks automations and governance that let AI and ML thrive safely and efficiently at scale.
What Youll Do
- Design and implement frameworks for ML governance lifecycle management and operational best practice.
- Work closely with Heads of Data Science teams to ensure implementation of ML best practices.
- Partner with Risk Compliance and Privacy to embed ethical AI principles and standards.
- Identify inefficiencies in ML workflows and introduce automation documentation and streamlined processes.
- Champion change management and continuous improvement across data science teams helping others adopt and scale best practice.
- Stay ahead of emerging MLOps and AI Ops trends to keep Sportsbet at the cutting edge.
What Youll Bring
- 3 years experience in project management business analysis or process improvement ideally within data or analytics teams.
- Strong understanding of ML concepts lifecycle management and governance.
- Experience driving change and embedding frameworks across technical and non-technical stakeholders.
- Excellent communication and facilitation skills.
- The ability to influence key stakeholders to adopt best practices
- A mindset for continuous improvement and a drive to make things simpler faster and better.
Why Youll Love Working Here
Along with a competitive salary and generous performance-based bonus heres some of our other benefits:
- 25 days annual leave(plus flexible working options)
- Access to outstandingcareer development programsincluding expert-led internal training and external learning opportunities
- Onsite concierge services free meals social events and access to the Sportsbet Salon
- Generous parental leaveand return-to-work benefits
- Hack Days: Participate in our hack days where creativity and collaboration lead to exciting new ideas and projects.
Whats the Green Tick Feeling
Well its different for everyone yet unites us all. Its the feeling you get when you succeed no matter what success looks like to you. It could be developing your career it could be working on an industry leading project or it could be making it to school pick up in time. Its all the little and big things that make you feel like youre thriving when working at Sportsbet.
Were an inclusive employer who welcomes you for who you are as you are so if you require adjustments to the recruitment process please let us know in your application. We also know flex means different things to different people so let us know how we can support you to be your best.
We review applications quickly so apply soon! Check out our Instagram LinkedIn and careers website for more about our inclusive culture.
Ready for your Green Tick Feeling Apply now.
Required Experience:
Manager
Key Skills
- Computer Science
- Operational Risk Management
- Risk Management
- Six Sigma
- Continuous Improvement
- Lean
- Process Improvement
- Pricing
- Customer Support
- Alteryx
- Kaizen
- Project Management Lifecycle
About Company
Sportsbet’s vision is clear: we want to become a world class betting & gaming business that’s trusted by our customers, colleagues and partners. We’re also here to make this the most exciting place you’ll ever work!
