Consultant, Technology Learning & Adoption Practitioner

About This Role:

• Lead enterprise data learning and adoption by curating experiences with Nationwide L&D and vendors routing access through Workday Learning (WD).

• Orchestrate an editorial and event plan tied to priority data initiatives and measurable upskilling outcomes.

• Co-create and manage a podcast series with the Data PAG (topics guests cadence distribution).

• Run a recurring virtual community of practice and plan in-person showcases and show-and-tell events.

• Own the SharePoint-based data hub (IA/taxonomy search accessibility) and keep recordings summaries and WD links current.

• Deliver concise multi-channel communications (InSide/SharePoint Teams email) with clear how to use this actions.

• Operate an intake and prioritization pipeline with leadership to source and sequence topics and learning needs.

• Define and report KPIs (reach attendance watch time WD enrollments/completions community growth freshness) with monthly dashboards.

• Apply lightweight OCM practices (personas readiness feedback loops quick starts) to accelerate adoption.

• Coordinate vendors and basic budgets/SOWs; ensure brand accessibility and informationclassification compliance.

Job Description Summary

Job Description

Key Responsibilities:

• Responsible for the design and delivery of complex technology training solutions; including security infrastructure and other technology awareness programs.

• Identifies schedules and prepares technology subject matter to develop evaluate and deliver technology learning solutions within budget. Creates forecast and estimates technology training costs.

• Drives the identification of technology training gaps and champions technology training solutions to build associate skills. May identify and source with technical talent management or third party resources to ensure appropriate design and development of proposed solutions.

• Responsible for the application and reinforcement of security practices to technology professionals to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Manages multiple technology learning content curation processes including the design development and maintenance of learning content.

• Designs develops and maintains multiple technology learning SharePoint sites learning platforms computer-based training and/or videos.

• Consults with Technology leaders/teams/projects/events to create communications surveys or townhall materials through thoughtfully crafted content medium timing and feedback.

• Drives Technology Organizational Change Management (OCM) with a lens on how people experience change at an individual level as well as an organizational level.

• Defines communicates and adjusts technology learning metrics and reporting to monitor change skill development cost in support of organizational goals.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director Technology or Training Leader.

Typical Skills and Experiences: ITSM knowledge (ServiceNow ITIL) Automation (Power Platforms Nintex etc.) Productivity Tools (Adobe MS Suite Visio Storyline Vyond Camtasia LMS Admiration Contact Monkey Snagit) User Experience Design Writing & Storytelling Ability to read understand analyze code (HTML Java JSON DAX).

Education: Undergraduate studies in computer science management information systems or a related field is preferred.

License/Certification/Designation: Technology certifications or designation are not required but strongly encouraged (i.e.: Prosci ADDIE ITILv4).

Experience: Typically seven years of Technology work experience. At least five years of work experience related to learning and/or communications.

Knowledge Abilities and Skills: Strong communication skills and knowledge learning and communications. Influencing negotiating and priority setting is needed. Insurance and/or financial services industry knowledge is a plus.

Other criteria including leadership skills competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring managers leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:Fast-paced complex technical environment. Constant interaction with Nationwide Technology business partners and tools (ServiceNow SharePoint Teams Power Platform etc.).

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Hybrid to normal work environment. Non-standard or extended work may be required based on project needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs including: medical/dental/vision life insurance short and long term disability coveragepaid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date nine paid holidays 8 hours of Lifetime paid time off 8 hours of Unity Day paid time off 401(k) with company match company-paid pension plan business casual attire and more. To learn more about the benefits we offer click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged appreciated respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.