Bilingual Referral Coordinator

CenterWell

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profile Job Location:

Brownsville, OR - USA

profile Yearly Salary: $ 38000 - 45800
Posted on: 07-11-2025
Vacancies: 1 Vacancy

Job Summary

Become a part of our caring community and help us put health first

The Referral Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physicians office. The Referral Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

The Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations quality standards priorities and timing and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.


Use your skills to make an impact

Job Functions

  • Prepares and processes all managed care referral paperwork.

  • Gathers pertinent information from physicians nurse practitioners and nursing staff to complete referrals.

  • Contacts various offices/facilities to obtain necessary appointments for completing referrals.

  • Maintains referral records and files documentation.

  • Responds to patient inquiries regarding health plan referrals.

  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Requirements

  • 2 years of hands-on healthcare experience in a clinical setting preferably within the Medicare population

  • Proficient with Microsoft Office applications including Microsoft Word Excel and Outlook

  • Proficient with medical terminology

  • Experience with Electronic Medical Records

  • Excellent professional communication abilities at all levels within the organization and with patients at all times

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Knowledge of ICD 10 and CPT coding

  • Bilingual English/Spanish

  • Referral experience

Additional Information

This role is considered patient facing and is part of Humanas Tuberculosis (TB) screening program. If selected for this role you will be required to be screened for TB.

Alert

Humana and its subsidiaries value personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number if it is not already on file. When required an email will be sent from with instructions to add the information into the application at Humanas secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.


$38000 - $45800 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.


About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive preventive care to seniors including wellness visits physical exams chronic condition management screenings minor injury treatment and more. Our unique care model focuses on personalized experiences taking time to listen learn and address the factors that impact patient well-being. Our integrated care teams which include physicians nurses behavioral health specialists and more spend up to 50 percent more time with patients providing compassionate personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patients well-being.

About CenterWell a Humana company: CenterWell creates experiences that put patients at the center. As the nations largest provider of senior-focused primary care one of the largest providers of home health services and fourth largest pharmacy benefit manager CenterWell is focused on whole-person health by addressing the physical emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM) CenterWell offers stability industry-leading benefits and opportunities to grow yourself and your career. We proudly employ more than 30000 clinicians who are committed to putting health first for our teammates patients communities and company. By providing flexible scheduling options clinical certifications leadership development programs and career coaching we allow employees to invest in their personal and professional well-being all from day one.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.


Required Experience:

IC

Become a part of our caring community and help us put health firstThe Referral Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physicians office. The Referral Coordinator performs basic administrative/clerical/opera...
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Key Skills

  • Administrative Skills
  • Time Management
  • Diplomatic Skills
  • Listening Skill
  • Languages Fluency
  • Organizational Skill
  • Pressure Management
  • Discipline Skills
  • Communication
  • Relationship Management
  • Client Services
  • Flexibility
  • IT Skill
  • Orderly Condition
  • Secretarial Skill

About Company

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The name really says it all for the Centers for Disease Control and Prevention (CDC). The lead federal agency for protecting the health and safety of US citizens, the CDC investigates health problems, performs research, and develops public health policies as well as developing and app ... View more

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