Business Support Agent Intern
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Job Location:
Monthly Salary:
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
As part of the expansion of Minor Hotels Centralizing room reservation sales is a strategic move in gaining competitive advantage and resource planning. The role will serve the needs of the business our guests and our colleagues by developing and implementing key reservations strategies to maximize the revenue and profit production of the Minor Hotels.
At Minor Hotels we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard
KEY DUTIES AND RESPONSIBILITIES
- Assist in data collection analysis and preparation of reports (monthly quarterly yearly) related to call quality and productivity.
- Support the creation review and presentation of operational reports including MH Flow Live Chat performance and KPI comparisons.
- Provide assistance with Best Rate Guarantee (BRG) claims and data privacy requests.
- Support in handling eGift and GHA Discovery member inquiries.
- Help update travel agent and company profiles as well as hotel information in ORS through Zendesk B2B tasks.
- Provide general administrative support to the Business Support Management team including assistance with training materials and online learning course creation.
Qualifications :
- Currently pursuing a Bachelors degree in Hospitality Management Business Administration Data Analytics or a related field.
- Preferably in 3rd or 4th year of study with availability for full-time internship (minimum 3 months).
- Strong verbal and written communication skills in English.
- Ability to communicate professionally with internal teams and external partners.
Remote Work :
No
Employment Type :
Intern
Key Skills
- Anti Money Laundering
- Business Analysis
- Business Administration
- Document Control
- Activex
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
