Director, Visa Consulting and Analytics (VCA) Core Consulting Practice
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Job Location:
Monthly Salary:
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
The Visa Consulting & Analytics (VCA) team is looking for a senior-level consulting professional to join our consulting practice and play a key role driving the business development of the consulting practice in Panama and Costa Rica. This role bridges strategy and execution client trust and team performance.
The role also requires strong business development skills combined with hands-on project oversight to ensure the successful delivery of complex consulting engagements from start to finish including development and management of a sustainable consulting pipeline including the identification shaping and sale of strategic engagements.
This is a hands-on leadership position in which its critical that the engagement leader gets involved in the execution of the engagements ensuring delivery meets clients expectations. The role also carries responsibility for managing key consulting performance metrics including revenue growth margins utilization client satisfaction ensuring alignment between client outcomes and the consulting strategy.
Success in this role requires exceptional client relationship skills building and maintaining long-term relationships with senior client stakeholders and serving as a strategic advisory and primary point of contract throughout the lifecycle of the engagement.
- Primary owner of consulting business development responsible for overseeing the delivery of the entire engagement which may consist of multiple workstreams or projects.
- Own and actively grow the consulting pipeline within assigned accounts or sectors.
- Build strong client relationships to ensure repeat business and long-term strategic partnerships.
- Acts as the point of accountability to the client for value outcomes and satisfaction
- Lead the definition and execution of engagements scoping complex proposals and translating business goals into structured scopes and delivery approaches.
- Resolves conflicts and ensure alignment between project execution and clients expectations serving as an escalation point for delivery or staffing challenges.
- Develop frameworks approaches solutions and recommendations that address the most impactful opportunities and challenges.
- Partner with peers in other functional areas (e.g. marketing sales risk innovation) to implement projects in ways that maximize the breadth and depth of Visas resources.
- Produce insights analyses and recommendations to improve client performance boost growth drive understanding of client issues and provide strategic guidance for client priorities.
- Participate in the sales process to qualify opportunities and using a consultative approach guide clients to the correct engagement type to address their needs.
- Oversee and mentor multi-disciplinary project teams. Set clear expectations manage performance and ensure accountability across engagements.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications
10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications
12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
An educational background ideally in a quantitative field such as engineering economics computer science business administration or finance.
Proven consulting experience preferably gained within a consulting firm or an in-house strategy function of a financial institution.
Extensive client-facing experience with proven ability to interact and present effectively to senior management.
Demonstrated executive presence with excellent written and verbal communication skills capable of effective presentations and communication at all organizational levels.
Proven leadership and managerial skills especially in matrixed organizations with the ability to collaborate effectively with team members who are not direct reports.
In depth knowledge of payment schemes including products processes and cards lifecycle management.
Highly collaborative with experience working with geographically distributed teams.
Strong problem-solving skills using data to manage risks and uncover improvement opportunities.
Passionate self-motivated and results-oriented individual with the ability to handle multiple projects concurrently.
Fluent in English and Spanish. Portuguese is a plus.
Primary owner of consulting business development responsible for overseeing the delivery of full engagements which may consist of multiple workstreams or projects.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Compliance Management
- Customer Retention
- Quality Assurance
- Customer Service
- Extensive Knowledge
- Account Management
- Front Office
- Telephone Calls
- Needs Analysis
- Cold calls
- Business Relationships
- Customer Complaints
- Sales Goals
- Sales Process
- New Clients
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
