IT Infrastructure Network Engineer

Essential Job Duties:

• Assist in research evaluation and recommendation of hardware and software such as servers storage (SAN/NAS) and backup software. 
• Assist in supporting corporate servers user desktops etc.
• Assist in designing configuring or upgrading the virtual server environment.
• Assist with basic troubleshooting of backup and archiving.
• Assist in identifying diagnosing and resolving connection reliability or performance issues.
• Keep the workroom neat organized and secure.
• Work under close to moderate supervision with limited latitude for independent judgment.
• Consult with senior peers on non-complex projects to learn through experience.
• Apply basic application management and administration skills with a moderate level of proficiency.
• Represent the department and the organization favorably and in accordance with established Company standards and associate attributes.
• Work within defined ITIL processes such as change and incident management.
• Manage Windows patching security updates and software rollouts for all sites.
• Research evaluate and recommend hardware and software such as servers storage (SAN/NAS) as well as backup software.
• Support of corporate servers in on-premise hybrid and cloud environments.
• Design configure or upgrade server and storage environments.
• Assists with advanced troubleshooting backup and archiving.
• Identify diagnose and resolve connection reliability or performance issues.
• Work within and assist with the management of defined IT processes and procedures including Systems Development Life Cycle methodology.
• Work with little to no supervision with latitude for independent judgment.
• Consult with senior peers on medium to complex projects.
• Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals.
• Other duties as assigned by management.

Qualifications :

Essential Knowledge Skills and Abilities:

• Minimum of 3-7 years server support a must preferably Windows& 2025 server
• Minimum of 3-7 years of experience managing VMware and Hyper-V virtual server environments
• Minimum of 3-7 years in managing designing configuring and upgrading backup solutions
• Minimum of 3-7 years managing designing configuring and upgrading storage solutions
• Experience supporting Microsoft Exchange environments
• Experience supporting Linux server environments.
• Experience managing automated enterprise patching and software deployments.
• Experience using and applying System Development Lifecycle Methodologies
• Previous experience in a reference lab or similar regulated/controlled environment
• Basic scripting experience in a common scripting language such as PowerShell or Python.
• Experience using an automation platform such as Ansible Chef or Puppet.
• Bachelors degree in computer science business or equivalent experience
• Minimum of 1-3 years of experience with server support a must.
• Active Directory Domain Management and Group Policy Experience.
• Windows Deployment Services Experience.
• Critical thinking and problem-solving ability
• Ability to multi-task
• Knowledge of reference lab operations and processes a plus
• Knowledge and management of System Development Lifecycle Methodologies a plus
• Experience in maintaining technical documentation to ensure efficient planning and execution
• Goal-oriented with excellent time management and organizational skills
• Excellent interpersonal skills with the ability to interact effectively and work efficiently with people at all levels in an organization
• Excellent verbal & written communication skills
• Keenly attentive to detail
• Ability to keep sensitive information confidential
• High level of proficiency with PC-based software programs including MS Office suite and project management tools MS Project preferred

Additional Information :

Professional working proficiency in English is a requirement including the ability to read write and speak in English.

Remote Work :

No

Employment Type :

Full-time