Senior Software Engineer Reliability Foundations (open to remote across ANZ)

Join the team redefining how the world experiences design.

Hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane Perth and Adelaide. But you have choice in where and how you work we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What youd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start but this will likely evolve.

At the moment this role is focused on:

• Writing production-grade software in Python Go or Java - your primary focus will be solving reliability challenges through code.
• Working with product engineering teams to ensure reliability best practices and tools are rolled out in every service across the whole organisation. Its not enough to create a new throttling library; we want to make sure its successfully used in every service.
• Leading deep-dive investigations into high-severity production incidents and writing code to prevent recurrence at scale.
• Fostering a culture within Engineering that puts reliability first and establishes processes and policies that drive reliability within product engineering teams. This includes things like SLAs error budgets on-call response incident resolution and observability best practices.
• Designing and building scalable backend systems libraries and frameworks to improve the reliability of Canvas product architecture
• Shaping Canvas reliability roadmap by identifying gaps proposing new approaches and leading implementation end-to-end.

Youre probably a match if

• Youre a software engineer first - with deep experience writing clean maintainable production-grade code in Python Java or Go. 
• Youve built and maintained large-scale distributed systems - ideally user-facing apps with millions of users.
• You understand and enjoy tackling performance scalability and resilience challenges across the stack (infra backend data and even client code).
• You have experience with guiding others in the principles of incident review investigation and remedial activity.
• You know your way around observability tooling (logs metrics traces) and have strong instincts around diagnosing and debugging issues in live systems.
• You enjoy collaborating - as a Senior Reliability Engineer you will need to share the knowledge communicate and coordinate changes across multiple service teams.
• You care deeply about code quality system design and engineering excellence - you write tests own your changes and value readability and review.

Nice to haves: 

• Our services and libraries are primarily written in Java 13 so experience in Java is a nice-to-have. 
• Experience working with microservice architectures in large containerised distributed cloud environments (ideally AWS). Were hosted on AWS and leverage the tools they provide as much as possible
• Experience working with data warehouse analytics and reporting tools such as Snowflake Mode Analytics and Looker.

About the Group

The Reliability Platform Group is responsible for providing the tools and processes to scale reliability across all Canva services. Our teams work together and with other groups to deliver preventive and detective tooling processes and best practices that uplift Canvas reliability. We do this by driving operational excellence reducing the impact of incidents and providing visibility and accountability across the broader Engineering community.

This role sits within the Reliability Foundations team whose focus is on providing tools and guidance for Canvas engineering teams to measure and maintain their systems reliability. Their key areas of practice include on-call management service-level management production readiness and operational review.

Whats in it for you

Achieving our crazy big goals motivates us to work hard - and we do - but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.

Heres a taste of whats on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more
• Flexible leave options that empower you to be a force for good take time to recharge and supports you personally

Check out for more info.

Other stuff to know

We see AI as a powerful amplifier of creativity and technology at Canva. Were evolving how we assess AI skills in our Technology hiring experience - youll tackle interactive real-time challenges that reflect the kind of work we some interviews you may also be asked to solve a problem using an AI tool to show how you approach challenges with tech by your side. Your recruitment partner will walk you through what to expect. We make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture.

When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Remote Work :

Yes

Employment Type :

Full-time