Patient Services & Emergency Administration Officer

• Casual and full-time roles to support your different lifestyle needs
• Join a supportive team with a purpose driven role to serve the community
• Health and Wellbeing benefits available such as Fitness Passport

Taking care of people is our reason for being

At Sydney Adventist Hospital fondly known as the San caring for people is at the core of who we are. Its what drives us to deliver exceptional outcomes for our patients and its a shared sense of purpose that extends to everyone who works here.

When you join our team youll feel valued and supported by our strong commitment to learning flexibility great benefits and a positive culture of teamwork and cooperation.

Some of the exceptional benefits we offer include

• As a not-for-profit we offer salary packaging that can reduce the amount of tax you pay which can leave you with thousands of dollars more in your pocket.
• Up to 14 weeks paid parental leave (permanent roles only)
• Discounted gym membership for you and your family using Fitness Passport
• Great on campus amenities including cafés gift shop florist and even a hairdresser
• We have many other benefits as well see a complete list of all our other Employee benefits and discounts when you meet us!

What you will be doing in this role

As an Administration Officer in Patient Services and the Emergency Centre you will be the first point of contact for patients and their families when they enter the hospital. Youll handle admission and discharge paperwork update and maintain medical records process payments and provide professional frontline support and exceptional customer service.

We are looking for experienced customer service professionals that have a good eye for detail and strong time management skills. Youll be empathetic discreet and be able to act quickly. If you have experience within a similar role that would be an added bonus however on the job training will be provided.

We have casual and full-time roles available. The team work on a 28-day rotating roster including nights and weekends. As a casual you will be expected to cover 3 shifts per week including 1 night shift 10pm 6pm.

As a full-time employee we would love for you to work 1 consistent weekend shift (night or day) and an average of 2 overnight shifts during the week.

Who were looking for

• Youll have a strong interest in the healthcare industry and preference will be given to applicants with previous experience in a similar role. Ideally your medical knowledge will enable you to triage patients as they come into Emergency.
• Youll have strong customer service skills both face to face and in person and are comfortable working in a fast-paced environment.
• Youll be calm professional and work well under pressure.
• Youll have excellent communication skills and have a keen eye of accuracy in written documents.
• Youll be comfortable learning new technology and processes and have strong computer skills.
• Youll be a quick learner as well as self-driver and motivated in your work.
• Youll have full Australian working rights.

About Us

Adventist HealthCare owns and operates San Day Surgery Hornsby and the Sydney Adventist Hospital (fondly known as the San). The San is NSWs largest private hospital. Founded in 1903 we are proudly faith-based and have a proven history of being industry pioneers in ground-breaking research and delivering superior patient care. As a not-for-profit we continually reinvest in cutting-edge technology and facilities providing exceptional outcomes for our dedicated team of 2400 staff members and the community we serve.

What to expect

Successful candidates will be required to complete a range of pre-employment checks and assessments. These vary and could include professional references functional questionnaire a national police check working with children check vaccination evidence among others.