Sr. Business Analyst & Product Design
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Job Location:
Monthly Salary:
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
Date Posted:
Country:
BrazilLocation:
LOC6030: Rua Elisha Otis 841 São Paulo SÃO BERNARDO DO CAMPO 09852-075 BrazilRole Overview:
The Business Analyst Product Designer is a key member of the design team partnering with business stakeholders and solution architects to deliver value-added features for sales marketing and billing teams. While the primary focus is on Service Sales CRM solutions this role also provides exposure to a suite of enterprise applications. The BA transforms stakeholder visions into functional features documents requirements and works closely with development teams to bring solutions to life.
On a typical day you will:
Assess business processes system landscapes and user pain points to recommend technical solutions and workarounds.
Facilitate requirements gathering and functional design sessions with business and technical stakeholders.
Document detailed functional design specifications (epics features user stories).
Lead refinement sessions with Scrum teams to review feature designs estimate effort and prepare for sprint cycles.
Support QA and UAT test planning execution and bug triage.
Present live product demonstrations and prepare release notes for end users.
Assist with sprint planning stakeholder communications and retrospectives to drive continuous improvement.
Contribute to change management through documentation training and stakeholder engagement.
What You Will Need to be Successful:
Bachelors degree in Business Information Systems Computer Science or related field or equivalent professional experience.
2 years of experience in business analysis product design or related roles ideally within CRM platforms.
Strong background in requirements gathering process mapping and translating business needs into technical specifications.
Hands-on experience with Agile delivery methods including writing user stories and partnering with Scrum teams.
Excellent communication facilitation and collaboration skills to work effectively with cross-functional and global stakeholders.
Familiarity with CRM platforms (Microsoft Dynamics 365 Sales strongly preferred) and exposure to cloud-based solutions APIs and system integrations.
Local Benefits or Selling Statement
This role offers the opportunity to work in a global environment gaining exposure to local and international stakeholders. You will grow both business and technical skillsets while shaping CRM and enterprise applications that drive real impact across unique business streams.
Apply today to join us and build whats next!.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
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Click on this link to read the Policy and Terms
Required Experience:
Senior IC
Key Skills
- Conveyancing Paralegal
- Fireworks
- Logistics
- Clinical
- Avionics
About Company
Otis is a leading manufacturer and maintainer of Elevators, Escalators, Moving Walkways with world class modernization tools & service packages for buildings
