Service Writer
Share
Job Location:
Lafayette, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
07-11-2025
Vacancies:
1 Vacancy
Job Summary
Service Writer / Service Advisor
Were looking for an experienced customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for delivering exceptional customer service and a strong understanding of automotive repair processes. If you thrive in a fast-paced environment and enjoy helping customers care for their vehicles we want to hear from you!
What Youll Do
- Greet customers and assess their vehicle service and repair needs
- Communicate clearly and professionally about repair recommendations costs and timelines
- Build and maintain lasting relationships with customers to drive satisfaction and retention
- Coordinate repair orders between customers technicians and the parts department
- Monitor repair progress and provide frequent updates to customers
- Ensure proper documentation and adherence to dealership and manufacturer standards
- Maintain the companys reputation for integrity professionalism and quality service
- Support dealership profitability by maximizing sales opportunities and executing promotions
- Oversee technician efficiency job completion times and quality control standards
- Participate in the continuous improvement of service department procedures and operations
What Were Looking For
- Proven automotive service advisor or writer experience required
- Excellent customer service communication and organizational skills
- Ability to multitask and perform effectively in a fast-paced environment
- High school diploma or equivalent required; additional training in service advising customer satisfaction or quality control preferred
- Proficient in computer systems and service management software
- Detail-oriented with strong time-management skills
- Valid drivers license with a clean driving record
Why Youll Love Working with Us
- Competitive Pay Plan Salary plus bonus and commission opportunities
- Career Growth Ongoing training and advancement from within
- Positive Professional Environment Supportive team focused on customer satisfaction
- Company-Provided Training Continuous education and skill development
- Fast-Paced Rewarding Workplace Every day brings new challenges and opportunities
- Comprehensive Benefits Health Dental and Vision insurance
- Work Location: One dealership location
Our Commitment to Diversity
We are an equal opportunity employer and prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or any other characteristic protected by law.
Key Skills
- Photography
- Proofreading
- Fact check
- Interviewing
- AP Style
- Journalism
- SEO
- Copywriting
- Creative Writing
- Wordpress
- Blogging
- Writing Skills
About Company
We are looking for an Experienced Automotive Sales Associate to join our growing team! The right candidate will be ambitious, have excellent interpersonal skill...
