Senior Business Support Assistant (Internal Applicants Only)

PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS

Organisation:Leicestershire County Council

WorkLocation:County Hall Glenfield LE3 8RA

WorkerCategory:Hybrid Worker

Salary:26832 - 28146 per annum (pro-rata for part-time)

WorkingHours:37 hours per week

ContractType:Permanent

Closing Date:10th November 2025

Interview Date(s): 21st November 2025- in person

An opportunity has arisen for a well-organised and effective individual to join the busy Secretariat team in Children & Family ServicesBusiness Support Team working to support the Departments senior leadership team including the Director Assistant Directors and Heads of Service.

About the Role

Working as a Senior Business Support Assistant within the Business Support Secretariat team your main duties and responsibilities will include:

• Arrange diary appointments and meetings for managers
• Organising and facilitating a range of strategic meetings including the preparation of all relevant documentation and taking accurate minutes
• Receive and deal with emails via multiple busy inboxes taking telephone calls and ensuring that visitors to the section are dealt with appropriately
• To be the first point of contact for enquiries from schools partners voluntary and community organisations agencies and members of the public
• To be responsible for providing a comprehensive range of administrative and secretarial support for Officers working within the service utilising good organisational skills
• To create develop and maintain information systems and processes including Microsoft Office packages to produce reports to assist services and officers across the department.

The role is part of the wider Business Support Service and as such an important part of this role is to provide backup to colleagues across service areas and to assist in handling urgent work on a day-to-day basis. You must also respect the confidential nature of the work in line with the Data Protection Act.

What we offer:

• Guaranteed contracted hours
• Opportunities to progress within a large public sector organisation
• Excellent Local Government Pension Scheme
• Generous annual leave entitlement
• Access to staff wellbeing and counselling service
• Access to an employee discount scheme providing a whole host of retail discounts including your supermarket weekly shop and gym membership!
• Work for an organisation which 95% of our staff say is a good employer.

About You

To apply for this post you must respond to and evidence the following 7 essential criteria within your personal statement

• Have an NVQ level 2 or equivalent in literacy and numeracy and be trained and proficient in all aspects of the Microsoft Office Suite of software
• Have experience in diary management and facilitating meetings
• Have the ability to take accurate notes of meetings and type drafts for approval
• Have experience in a range of admin procedures
• Have relevant experience of working within a busy office environment and have an understanding and appreciation of confidentiality
• Have good organisational and record-keeping skills and the ability to establish and maintain working relationships and communicate effectively with staff at all levels
• Be able to work effectively and efficiently whilst under pressure.

You must also have an understanding of and commitment to equality diversity and inclusion.

In addition we expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the interview process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working

We are keen to support employees to balance their working life with other commitments. Thereforewherever possible we will consider working arrangements that suit an individuals personal circumstanceswhilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This mayinclude requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in theOur Working Stylespage on our career site.

For more information or an informal discussion please contact:

Kelly Wells Business & HR Coordinator

Email:

Tel: 0

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our particularly welcome applicants from Ethnically Diverse and LGBTQ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section more information see theHow to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.