Senior Manager, Creative Services

Job Title: Senior Manager Creative Services

Department:Creative Services

Reports to:Senior Art Director Creative Services

Locations:London Head Office

Overall Purpose of the Role

A solutions-oriented individual to lead the project management and production sitting within the Creative Services team. They will lead or coordinating the execution of all initiatives that intersect with the Creative Services team. From global campaigns and packaging development to content creation this role ensures projects are delivered on time on budget and to the highest creative and operational standards.

Acting as the central hub between creative brand marketing merchandising and external partners you will drive clarity accountability and excellence across all touchpoints. You will play a key role in safeguarding the integrity of the Jimmy Choo brand elevating its luxury positioning and supporting the businesss broader commercial objectives.

Key Objectives:

Ensure operational clarity and excellence across creative-led workflows

Elevate brand perception through flawless creative delivery

Key Responsibilities and Duties:

Oversee the Creative Services Project Manager to ensure forward planning of resources across current and upcoming projects.

Project Management & workflow leadership:

• Support the Project Manager in campaign and content production workflows including scheduling budgeting stakeholder reviews and routing approvals

• Own project timelines: developing and communicating timing plans proactively identifying risks and ensuring timely resolution of issues
• Ensure key stakeholders are receiving regular updates on how projects are tracking according to timelines and deadlines

• Manage budgets across creative projects: estimating costs raising POs and resolving invoice queries in partnership with finance

• Continuously assess and improve workflow efficiency across all areas touching creative from campaign execution to packaging design

• Oversee the final approval process for creative assets ensuring brand consistency and technical accuracy
• Ensure key stakeholders are receiving regular updates on how projects are tracking according to timelines and deadlines.

Creative Production:

• Lead the end-to-end production of tier 3 in-house campaigns supported by the Associate Producer

• Manage pre-production with associate producer including booking talent location scouting scheduling travel logistics and cost estimation

• Coordinate pre-production meetings ensuring all creative and operational approvals are secured ahead of shoots

• Oversee post-production: managing retouching editing asset delivery and all versioning for multi-platform usage

• Deliver moving image GIFs and animation assets for social and digital as needed

• Be the key point of contact for production teams accountable for on-time on-budget delivery

Asset Management:

• Maintain a centralised archive and detailed records of all creative assets and usage rights

• Ensure all final assets are properly tagged stored and accessible in accordance with internal systems

• Implement and manage a scalable internal archiving process for campaign digital and brand assets

• Track usage rights licensing contracts and renewal timelines across all content

• Oversee subscriptions and tools used by the department including Artlist Shutterstock and WeTransfer

Cross-Functional Relationship Management

• Build strong partnerships with internal stakeholders across Brand Marketing Merchandising Ecom and Retail
• Foster collaborative relationships with external vendors agencies and freelance creative talent
• Act as a trusted partner: communicating openly anticipating needs and delivering solutions that support collective goals
• Represent the Creative Services team in cross-functional meetings and planning forums

Administration & Reporting

• Own financial reconciliation and reporting for creative projects

• Manage all administrative aspects of project delivery: POs invoices contracts cost tracking and usage documentation

• Maintain up-to-date documentation and planning tools to ensure accountability and visibility across all projects

Tech Support

• Provide basic software and technical support for the Creative Services team

• Liaise with IT as needed to ensure smooth operation of Mac systems and creative tools

Skills Experience and Qualifications:

• Microsoft Office (Excel PowerPoint Word)
• Experience working in Asana or a similar project management system
• Proven experience in production graphic design for luxury brand or working in a creative agency
• Must be fluent in English speaking a second language would be an advantage
• Basic Adobe Creative Suite (Photoshop CS5 InDesign CS5 Acrobat)
• Basic graphic design skills

The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at