Pre-sales Solution Advisor
Job Summary
What Youll Own
- Support the Account Executive by taking a consultative role in the customers evaluation processes including answering all technical questions troubleshooting development/configuration issues and managing escalation to Support and Engineering.
- Effectively plan and execute on a strategy for Discovery calls. Ability to ask leading questions that allow for you to find a problem.
- Develop strong technical relationships within the various customer teams acting as a trusted advisor.
- Communicating the value of WalkMe products through many mediums including phone presentation and live/online product demonstrations.
- Manage technical POCs both onsite and offsite
- Collaborate on and present custom product demonstrations to support the sales cycle
- Aggregate feedback from customer meetings and be able to convey that to product management and Engineering
- Speak at field events to both the technical and non-technical
- Work as an extension of marketing by promoting product knowledge by writing blogs participating in demo-inspired webinars when needed.
What Youll Need to Succeed
- Minimum of 4 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales Solution Advisor Sales Engineer post-sale functional / technical consultant or equivalent.
- Examine interpret and articulate complex technical information to audiences of varying technical levels.
- Experience working with SAP products and CRM systems such as SFDC preferred
- Experience building and presenting demo environments for customers at all levels - engineers to C level executives.
- A deep understanding of enterprise technologies and business context.
- A strong team player mindset and positive attitude
Key Skills
About Company
Even if your organization is digitally mature, there still exists the growing challenge of keeping up with the exponentially increasing and stunningly sophisticated capabilities that today’s innovators are delivering. Recognizing that our technological capabilities are increasing at ... View more