General Manager

El Paso, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

We are seeking a dynamic and experienced General Manager to lead daily operations drive financial performance and support continued growth across our organization. The ideal candidate is a strong leader who brings hands-on operational oversight financial acumen and a proven ability to mentor teams and build strong relationships with clients.

Key Responsibilities

Financial Management

Monitor and control labor overtime and project-related costs to meet budget targets.

Ensure accurate job costing invoicing billing and documentation.

Oversee accounts receivable collections and overall budget adherence.

Revenue Growth & Oversight

Increase revenue through growth in job volume scope and client satisfaction.

Participate in and support large-loss projects to ensure readiness and execution quality.

Ensure compliance with billing procedures carrier/TPA requirements and industry standards.

Support business development activities and foster positive client relationships.

Personnel Management

Lead mentor and evaluate management and departmental teams.

Approve payroll bonuses staffing changes and team structure adjustments.

Oversee recruiting onboarding training and performance improvement processes.

Ensure HR safety and workplace policies are consistently followed.

Operational Oversight

Lead weekly leadership and departmental meetings to maintain alignment.

Balance workloads and staffing to meet operational demands.

Conduct regular job site visits to ensure quality safety and client satisfaction.

Monitor equipment fleet maintenance and operational performance metrics.

Communication & Reporting

Provide weekly operational and financial updates to ownership.

Distribute meeting notes follow-up items and action plans across teams.

Promptly escalate critical issues or risks.

Leadership & Culture

Maintain daily visibility across teams including morning meetings and work areas.

Foster a culture of accountability teamwork and customer-first service.

Recognize team achievements and reinforce company values.

Represent the company brand professionally in all interactions.

Assist with other job roles in the business as needed.

Compliance & Risk Management

Maintain regulatory safety and brand compliance across all operations.

Ensure insurance requirements and risk controls are up-to-date and enforced.

Lead by example in promoting and enforcing safety standards and expectations.

Qualifications

5 years of management experience; industry experience preferred (construction restoration service-based business or similar).
High school diploma or GED Bachelors degree level education highly preferred
IICRC certification (WRT and ASD Master designation) highly preferred.
Strong financial and operational management skills.
Proven ability to lead teams drive performance and develop talent.
Excellent communication and problem-solving abilities.
Valid drivers license and ability to travel locally for job site visits.

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly occasionally up to 100 pounds with assistance
Ability to climb ladders work at ceiling heights work in tight spaces (e.g. crawl spaces attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents

The salary range is dependent upon experience. The compensation structure for this position consists of a base salary along with a bonus.

We look forward to receiving your resume through our job posting. While applying through our job posting is the best way to apply you may also email your resume to or contact our recruiter at .

Each SERVPRO Franchise is Independently Owned and Operated.

Compensation: $100000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

Director

Benefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceWe are seeking a dynamic and experienced General Manager to lead daily operations drive financial performance and support continued growth across our organization. The ideal candidate is a strong leader who br...