Home Services Advisor – Customer Engagement & Project Coordination
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Job Location:
Albany, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Home Services Advisor Customer Engagement & Project Coordination
Location: near Albany NY (northwest)
Salary: $45000 Base Uncapped Commission (1st yr OTE $77500) Company Car
Benefits: Holidays PTO Laptop iPad Cell Company Car Gas
Job Type: Full-Time
Typical Hours: Monday-Friday 40 hours/week; some Saturdays as needed
Travel: 75% within the Capital Region in company vehicle (home same day no overnights)
Start Date: ASAP
Sponsorship is not available
Home Services Advisor Customer Engagement & Project Coordination Description
Our client in the home improvement services industry near Albany NY is looking for a Home Services Advisor to become a trusted point of contact for local homeowners. Youll respond to customer inquiries schedule and conduct in-home consultations prepare estimates and guide projects through completion. With most customers making decisions within two weeks your ability to follow up and communicate clearly will drive success. This role is perfect for someone who enjoys helping people values relationships and wants to build a long-term career within a team-oriented community-based company.
Home Services Advisor Customer Engagement & Project Coordination Responsibilities
Schedule and conduct in-home consultations with residential customers
Travel locally to evaluate project needs and prepare estimates
Educate homeowners on product options and services tailored to their needs
Manage follow-up communication to move projects from estimate to agreement
Meet or exceed individual performance and revenue goals
Identify opportunities to recommend additional services when appropriate
Maintain a high level of customer satisfaction throughout the life of each project
Participate in regular meetings with management and service team
Manage your schedule to ensure timely appointments and responsiveness to customer requests
Stay current on products services and industry offerings
Home Services Advisor Customer Engagement & Project Coordination Qualifications
Experience in a customer-facing role required
Proficiency in Microsoft Office and various technology/software tools required
Valid drivers license required
Ability to travel regularly within the Capital Region (using company vehicle/gas) required
Required Experience:
Unclear Seniority
Key Skills
- Shipping & Receiving
- Microsoft Office
- Customer Service
- Freight Experience
- Transportation Management Systems
- EDI
- Microsoft Outlook
- Supply Chain Experience
- Dispatching
- Microsoft Excel
- Logistics
- 3PL
About Company
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