Desktop Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At IMC technology is at the core of everything we do and how we build and maintain our user space infrastructure is key to our global success. Our Operations Engineering team designs automates and scales the systems that power our workstations tools and user environments across our Windows environment. As a System Administrator you will be responsible for delivering high-performance. desktop solutions that are critical to day-to-day trading operations. This role requires a strong understanding of windows and desktop hardware rapid issue resolution and the ability to work in a high-pressure fast-paced environment where uptime and responsiveness are paramount. We offer an environment that allows you to broaden and deepen your IT knowledge and skills with access to best in breed tools frequent training and a culture of knowledge sharing.
Your Core Responsibilities:
- Install configure and manage laptops desktops mobile phones and peripherals.
- First point of contact for technical issues in-person and remote.
- Document support issues update knowledge bases and enforce IT security policies.
- Technical support for meeting rooms video conferencing and events.
- Manage user accounts using tools like Active Directory Entra and Okta.
- Support MS 365 services including Exchange Online and Office.
- Administer Microsoft server technologies including Active Directory WSUS DFS and Group Policy.
- Support and manage corporate software such as Zoom Jira Confluence & VMWare.
Your Skills and Experience:
- 3 years of hands-on experience in a desktop support or similar technical role.
- Strong analytical thinking and effective problem-solving abilities.
- Self-motivated with a demonstrated passion for technology and innovation.
- Proficient in English Mandarin and Cantonese.
- Extensive experience supporting both macOS and Windows operating systems.
- Knowledgeable in MS 365 administration.
- Hands-on experience managing and supporting mobile devices via MDM platforms (e.g. Intune Jamf).
- Practical experience providing AV setup and troubleshooting support.
- Exposure to virtualization (VMware) MS server cloud platforms (AWS) and automation tools are a plus.
- Relevant tertiary qualifications or industry certifications (e.g. Computer Science degree Microsoft certifications) are a bonusbut training and certification support is provided.
About Us
IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989 weve been a stabilizing force in financial markets providing essential liquidity upon which market participants depend. Across our offices in the US Europe Asia Pacific and India our talented quant researchers engineers traders and business operations professionals are united by our uniquely collaborative high-performance culture and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies and from developing an innovative research environment to diversifying our trading strategies we dare to continuously innovate and collaborate to succeed.
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
0-50 employees
IMC is where the brightest minds in trading, technology, and quant research come together to solve the industry’s greatest challenges. Explore careers with us.
