Customs Clearance Coordinator Imp. Customs Clearance

Customs Clearance Coordinator

Full time permanent

Due to continued growth we have a great opportunity for a motivated and enthusiastic person to join our team. If you are looking for a secure and exciting career path with the support network of a large company this is the position for you. As a Customs Clearance coordinator for MSC youll be working with our valued clients to ensure a personalised point of contact offering a high level of customer service.

How you will help us and what you can expect

• To be responsible for producing high quality customs entries
• Ensure accuracy of information from importers prior to completing the customs entry from clients instructions
• Maintain all files ensuring that any Duty & Vat entered through our Deferment are invoiced and funds collected prior to transmission of the entry
• Monitoring of Vessel arrivals and delivery dates to prioritise workload accordingly
• Develop business relationships with our clients resolving any concerns and ensuring corrective action is taken
• Contribute towards the ongoing Company vision to increase the client base revenue and profitability of the Customs product
• Working with our clients regarding any delays & potential cost implications
• Contribute ideas and discussions for department evolution
• Working within HMRC regulations
• Dealing with general enquiries from importers concerning all areas relating to customs procedures
• Offer a flexible approach to colleagues

Skills and experience youll bring to us

• Previous Import customs clearance experience preferred
• Knowledge of CNS and Destin8 preferred
• Ability to maintain high level of customer service
• Good numeracy literacy and IT skills including Microsoft skills
• Attention to detail
• Good communication skills
• Ability to prioritise work and meet deadlines
• Be a team player

What we offer

• Competitive salary
• Private Health Care for everyone from day 1
• Generous pension scheme
• Life Assurance 4x salary
• 22 days a day to take on Christmas Eve or New Years Eve
• Free parking
• On-site artisan restaurant
• Discounted gym membership
• Cycle to work scheme
• Flu vaccines and eye care vouchers
• Buy or sell holiday scheme
• Christmas club saving
• MSC Cruises friends and family discount
• Full induction day and training provided
• Learning and development opportunities
• Dress for the day policy/modern office environment

We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm we provide a unique experience for our customers.

We are in continuous evolution. We strive for the most innovative solutions to embrace change always respecting safety and the environment.

Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge delivering training and support; enabling our peoples professional growth. We ensure fair opportunities through providing long-term career development embracing diversity and valuing all cultures. Diversity bringing strengths through different viewpoints experiences & approaches.