University Registrar (Administrator III) Division of Enrollment Management

Working Title

University Registrar

Administrator Level (for MPP positions only)

This position is an MPP IIIin the California State University Management Personnel Plan (MPP) reporting to the Senior Associate Vice President of Enrollment Management.

SF StateUniversity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race religion color ancestry age disability genetic information gender gender identity gender expression marital status medical condition National origin sex sexual orientation covered veteran status or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF States policy prohibiting discrimination and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination Harassment and Retaliation Administrator by calling or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a designated position in the California State Universitys Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Registrars Office

Appointment Type

At-Will

Time Base

Full-Time (1.0 FTE)

Work Schedule

Monday - Friday 8:00 a.m. - 5:00 p.m.

Anticipated Hiring Range

$12084.00 - $.00 Per Month ($145008.00 - $155004.00 Annually)

Salary is commensurate with experience.

Position Summary

Reporting to the Senior Associate Vice President for Enrollment Management the University Registrar provides leadership direction and management of all functions related to student registration records and graduation services. The Registrar is the custodian of SF States academic records ensuring their integrity security accuracy and compliance with federal state CSU and campus policies. This position plays a central role in academic policy enforcement student information systems and service delivery that supports student success retention and timely graduation.

The Registrar oversees the planning organization and administration of registration grading transcripts degree audit academic policy implementation and graduation certification. This role is also responsible for budget oversight staff management and operational excellence within the Registrars Office.

Position Information

Registration Graduation and Records Management

• Direct all functions related to course registration grading transcripts diplomas and degree audits.
• Ensure timely and accurate evaluation of student records for graduation eligibility.
• Develop and implement innovative approaches to improve registration and graduation processes enhancing efficiency and the student experience.
• Provide leadership in long- and short-term planning for student records enrollment services and graduation outcomes.
• Maintain compliance with CSU reporting standards and ensure accuracy of student records in Campus Solutions.

Academic Policy Enforcement & Compliance

• Ensure compliance with academic policies FERPA CSU Chancellors Office directives state and federal regulations.
• Collaborate with Academic Affairs Student Affairs & Enrollment Management (SAEM) Administration & Finance and other units to implement academic policies effectively.
• Serve as the campus authority and official custodian of student education records responding to inquiries regarding policy privacy and records integrity.
• Provide leadership on the Campus Solutions Student Records and Academic Advisement modules.

Registrars Office Operations/Staffing/Budget

• Recruit supervise and develop Registrars Office staff fostering a supportive and professional work environment
• Ensure
• position descriptions and staff responsibilities are updated to reflect current operations.
• Oversee staff attendance scheduling and student-centered service delivery.
• Manage office budget conduct annual budget development and mid-year reviews and ensure funds are used efficiently within the SAEM budget model.
• Submit funding requests consistent with university and divisional procedures.

Service Excellence & Student Experience

• Provide responsive equitable and high-quality service to students faculty staff and external stakeholders.
• Promote continuous improvement in service delivery with a focus on technology-enabled solutions student satisfaction and operational efficiency.
• Ensure consistent accessible information about Registrar services across digital and in-person platforms.
• Represent the Registrars Office at university events and be available as needed during evenings/weekends.

Leadership &University Engagement

• Serve on campus-wide committees related to student records academic policy and enrollment processes.
• Collaborate with ITS and campus partners to improve student systems reporting tools and data integration.
• Promote SF States mission of diversity equity and inclusion through policies practices and services.

Minimum Qualifications

• Masters Degree from an accredited institution.
• Minimum of5 years of a progressively responsible leadership experience in university registrar or student records office.
• Demonstrated knowledge of student information systems and academic policy enforcement.
• Excellent written oral and interpersonal communication skills with ability to explain complex information to diverse audiences.
• Demonstrated commitment to serving a highly diverse student faculty and staff population.

Preferred Qualifications

• Experience managing technology-based operations in higher education including PeopleSoft/Campus Solutions.
• Knowledge of best practices in records management registration and student success within a strategic enrollment management framework.
• Strong background in data analysis reporting and systems optimization.
• Experience collaborating across cabinet-level units to implement academic and enrollment policies.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Lifes Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues students and the customers we serve.

We offer a competitive compensation package that includes Medical Dental Vision Pension 401k Healthcare Savings Account Life Insurance Disability Insurance Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program all geared towards the Universitys commitment to attract motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants currently in bargaining units 2 5 7 and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework all work is expected to be performed in the state of California and this position is assigned to on-campus operations.

CSU strongly encourages faculty staff and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at .

Please note that this position position requirements application deadline and/or any other component of this position is subject to change or cancellation at any time.