Senior Analyst, Project Management, Telecommunications

Position Summary...

What youll do...

• Demonstrates up to date expertise in cabling and telecommunications services and applies this to the development execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales
• Manages execution of large complex and highprofile projects with minimal guidance by organizing internal and external customers and suppliers developing schedules and logistics prioritizing critical issues motivating subject matter experts for rootcause resolution defining project team operating rules and reporting systems for example communication plan shipping flow plan monitoring progress versus plan providing expertise and leading project meetings with customers suppliers and Information Systems Division ISD team members escalating and resolving complex or difficult issues utilizing scopechange orders tracking expenditures and budgets providing informational presentations to internal customers and developing project performance reports
• Provides leadership on projects for the team by providing input and ideas to improve processes coordinating input and overview of area project reports providing project guidance to area associates removing roadblocks for other associates and holding self peers customers and suppliers accountable
• Solves internal customer and business problems by analyzing data performing trend analyses identifying causes and solutions resolving service support or projectsrelated issues for example Remedy tickets leading war rooms as directed and identifying recurring service issues
• Engages in professional development by enrolling in and completing training with minimal supervision using training in daily operations of team mentoring team members encouraging growth suggesting training for team ensuring personal training plan is completed and participating in developmental projects
• Plans large complex and highprofile data hardware and telephony projects by defining installation parameters coordinating installations developing risk assessment documentation working with internal customers to identify goals success criteria assumptions risks and obstacles developing a document of understanding coordinating project planning activities for example business requirements risk assessment current and desired diagrams target dates organizing project teams constructing work breakdown structures and participating in budget creation
• Oversees data hardware and telephony projects being managed by other team members by inspecting documentation discussing project status and receiving updates escalating and resolving complex or difficult issues identifying at risk projects suggesting improved project methodologies resolving project issues assisting with informational presentations and mentoring team members on projects
• Oversees hardware inventory by managing stock levels and inventory controlled by third parties ordering material for projects creating requests for supplier price quotes receiving and evaluating bids for best costeffectiveness preparing contracts and project documentation generating requests for purchase orders reviewing and approving supplier invoices reviewing and assessing stock levels assigned to Project Analysts and Senior Project Analysts suggesting improvements in inventory flow and implementing liquidations and reallocations
• Ensures internal customer satisfaction and acceptance of large complex and high profile projects by pilot testing to validate functionality identifying installation errors and required improvements documenting corrections and internal customer acceptance of solutions auditing final installation status and issuing a final report
• Demonstrates up to date expertise and applies this to the development execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders identifying business needs determining and carrying out necessary processes and practices monitoring progress and results recognizing and capitalizing on improvement opportunities and adapting to competing demands organizational changes and new responsibilities
• Models compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy: and demonstrating and assisting others with how to apply these in executing business processes and practices
• Respect the individual: Demonstrates and encourages respect for others drives a positive associate and customer/member experience for all embraces differences in people cultures ideas and experiences supports workplaces where associated feel seen and connected through a culture of belonging so all associates thrive and perform contributes to an environment allowing everyone to bring their best selves to work
• Respect the individual: Demonstrates engagement and commitment to the team developing others through feedback coaching mentoring and developmental opportunities and recognizes others contributions and accomplishments
• Respect the individual: Builds strong and trusting relationships with team members and business partners works collaboratively to achieve objectives communicates with impact and listens attentively to a range of audiences and demonstrates energy and positivity for own work
• Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culturesupports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us creating a sense of belonging eliminating waste participating in local giving
• Act with Integrity: Follows the law our code of conduct and company policies and encourages others to do the same supports an environment where associates feel comfortable sharing concerns reinforces our culture of nonretaliation listens to concerns raised by associates and takes action acts with accountability for achieving results in a way that is consistent with our values
• Act with Integrity: Is consistently humble self-aware honest and transparent
• Serve our Customers and Members Delivers results while putting the customer/member first and applying an omni merchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customers/members
• Serve our Customers and Members Adopts a broad perspective that considers data analytics customer/member insights and different parts of the business when making plans
• Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions supports innovation and intelligent risktaking and exhibits resilience in the face of setbacks
• Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working