Commercial Insurance Assistant Account Manager

The Assistant Account Managerassistsin the day-to-day servicing of positionsupportsone or more Account Managersontheir book of new and renewal business by handling first level processing and maintenance of exceptional customer relations with the clients insurance companies and other third parties.

Duties/Responsibilities

• Prepare submission material on all renewal accounts that need remarketing.

• Trackexpirationlisting and independently initiate renewal process with both the carrier and client.

• Prepare renewal applications for client completion via our third-party application platform manage communication with the client throughout the process of completion.

• Manage carrier and insured communications throughoutrenewalprocess.

• Initiate endorsement requests in operating system andsubmitto carriers.

• Handle questions research and resolve problems.

• Interact with carriers and internal/external customers to ensure delivery of exceptional Customer service and adherence to policies and procedures.

• Follow up on receipt of loss runs and loss run recommendations interpreting reports and explaining to insured as needed.

• Conduct negotiations with underwritersregardingpolicy premiums.

• Engage with underwriters to clarify or challenge information that is incomplete or inconsistent with established knowledge and coverage requirements.

• Prepare executive summaries and various renewal documents for presentation to clients.

• Work in a team environment on a specified book of business.

• Perform other duties asmay be requiredor assigned.

Required Skills/Abilities:

• Bachelors degree in a business-related program or equivalent experience in the insurance industry

• Proven experience in commercial lines property & casualty account servicing preferred

• A valid resident Property & Casualty insurance license isrequired

• Proficiencyin the use of Microsoft Office Suite

• Knowledge of or the ability to learnAMS360 andImageRight.

• Proactive and eager to gainexpertise market knowledge and drive to deliver exceptional service

• Knowledge of insurance regulations industry standards and compliance best practices.

• Ability to multitask and juggle several responsibilities simultaneouslywhile meeting deadlines.

• Strong written and verbal communication skills

• Excellent organizational skills and attention to detail

• Ability to work in a team environment with a positive attitude and willingness to help others.

• Able to work under pressure and time constraints in afast pacedenvironment

Benefits

• Salary: $60000-$75000 annually.

• Health insurance vision dental life insurance and more. This includes an employer-sponsored HSA paid coverage for employees and cost-sharing for families.

• 401K with employer matching.

• PTO and paid holidays tosupport work-life balance. PTO is based on experience and is expected to increase over time.

• A casual office environment with a dedicated and professional team.

• Hybridopportunities in Tampa FL and Berwyn PA.

• Remote opportunities inDE FL LA NJ PA SC TX

About Sovereign Insurance Group
Since 1959 Sovereign Insurance Group has been a leader in the nonprofit commercial property and casualty marketplace. A growing company that has expanded from one location in Southeastern PA to a multi-state organization we are poised to continue our expansion.

We believe in approaching our clients our insurance companies and our employees with humility and always considering the other partys interests above our own. This philosophy guides us in taking our talents our time and industry know-how to provide the best overall results we can for our clients.