Lead PSR

GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions associated with billing CCS Medical patients and third party payers. Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing as well as be a proactive professional who can identify collection trends and solve them in a timely manner.

SUPERVISION RECEIVED: Business Office Manager

ESSENTIAL FUNCTIONS:

1. Identifies delinquent accounts aging period and payment sources and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payor.
2. Evaluates patient financial status and establish contract payment plans.
3. Keeps informed on all current Medicare Medicaid and third party payor regulations and requirements. Informs management and other staff members of changes and keeps documentation current and accessible.
4. Successfully reduces days in A/R and meets assigned goals.
5. Responds to overflow Customer Service incoming patient phone calls.
6. Distribute assign and follow up on assigned work to team members.
7. Manage motivate and supervise team members.
8. Provide input on performance evaluations or corrective action to team members.
9. Other assigned duties as required.
   
   

EDUCATION/EXPERIENCE:

1. High School Diploma
2. 5-7 years of experience with medical office billing procedures.
3. Previous supervisory experience in a Billing and Collections office preferred.
4. Bilingual (English/Spanish) preferred.

KNOWLEDGE:

1. Knowledge of clinic policies and insurance procedures.
2. Knowledge of medical insurance posting insurance procedures and payment policies
3. Knowledge of Medicare Medicaid Billing/Collections HCPC CPT ICD-9 coding.
4. Knowledge of computer systems Intergy programs and spreadsheet applications.
5. Knowledge of medical terminology and analyzing information.
6. Knowledge of collection practices.
7. Knowledge of governmental legal and regulatory provisions related to collection activity.
8. Knowledge of medical billing procedures
9. Knowledge of basic arithmetic.

Benefits:

• Comprehensive health dental and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

• Comprehensive health dental and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race color creed sex religion marital status age national origin or ancestry physical or mental disability medical condition parental status sexual orientation veteran status genetic testing results or any other consideration made unlawful by federal state or local laws. This practice relates to all personnel matters such as compensation benefits training promotions transfers layoffs our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.