Claims advisor

At Ayvens progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us and get better with every move.

As a Claims advisor you will be part of our Insurance department working closely with our partners and clients. You will be responsible for a large variety of tasks:

• You will analyze and handle damage declarations together with your colleagues (average of 15 declarations a day).

• You will be responsible for every file from A to Z and ensure the necessary change/adjustment to every case.

• As an experienced Claims Handler you will determine the responsibility and transfer the case to the insurer in charge.

• You will control that every administrative step has been taken accurately.

• You will coordinate various phonecall and email contacts with your client and keep them informed at every step.

• You will be in close contact with internal and external experts brokers insurers fleet managers and any others suppliers.

Who are we looking for

• You have a Bachelor in Insurance Finance Law or any related topic.

• You have a professional experience in the same function for at least 2 years at a Leasing Insurer or a Broker in B2C or B2B.

• You are fluent in French and/or Dutch and proficient in English.

• Your analytical skills and logical reasoning are your key assets.

• Autonomous you can work easily with strict deadlines and define priorities.

What do we offer

Join Ayvens Drive the Future of Mobility
At Ayvens were turning mobility into more than just a destination were making it a great experience. And to make that happen we need people who make a difference.

Were committed to helping our colleagues grow thrive and reach their full potential. That means:

• providing extensive training opportunities

• clear talent development plans

• fair and competitive compensation

• You can count on a well-rounded benefits package including a free medical care plan pension scheme meal and eco vouchers and a flexible income plan.

• Healthy work-life balance

• Flexible working hours

• Possibility of homeworking several days a week

• Thorough onboarding process and performance feedback

• Opportunities for internal mobility

At Ayvens we welcome fresh ideas innovation and open feedback. Were building a culture where everyone has the space to be themselves and contribute to something bigger the future of sustainable mobility.

We are Ayvens. Were ready for whats next.
Are you Apply now and be part of the journey.

Why Ayvens

With over 3.4 million vehicles managed across more than 42 countries we provide full-service leasing flexible subscription services fleet management services and multi-mobility solutions to customers of all sizes including large corporates SMEs professionals and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Were committed to sustainable mobility and have made it a core part of our everything we do were guided by the principles of authenticity curiosity commitment and collaboration. We aim to foster an organisation thats diverse in people and ideas where everyone can thrive and be themselves no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates news and insights.

*ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.