Inside Sales Representative

Company:

Number of Openings:

Worker Type:

Position Overview:

Job Description:

• Proactively build quality customer relationships and manage an account base ofaccounts with $1$2 million in assigned product support revenue.
• Conduct needs analysis and recommend products based on customer business requirements.
• Maintain a minimum of 50 calls per week to promote qualify equipment leads and sell parts service labor and customer service agreements.
• Keep accurate customer account and machine population data to support targeting and forecasting.
• Utilize CRM systems and tools such as SalesLink finQuote PSQ SIMSi and SIS.
• Promote Finning/Cat digital solutions including Cat App and Cat Inspect.
• Support regional sales initiatives and collaborate with external sales representatives.
• Execute call programs for customer experience enhancements (e.g. 2-2-6 program expiring warranty proactive PM initiatives).

Day-to-Day Activities:

• Make outbound calls to maintain and grow account relationships.
• Generate quotes for parts CSAs and attachments.
• Update CRM records and monitor account performance.
• Provide digital solution support and assist customers with technology adoption.
• Participate in regional events and marketing programs.

Requirements:

• Related post secondary education in business marketing etc.
• Previous sales experience including proactive telephone selling.
• Experience in Parts Heavy Equipment Mechanic or Electrical industries is an asset.
• Strong customer service skills.
• Excellent communication skills and comfort with cold calling.
• Ability to work independently and manage multiple priorities.

Important:

• This role can be worked out of the following Finning locations:
  • Edmonton
  • Calgary
• Permanent full-time role.
• Monday Friday 5x2 shift.

If youre passionate about building customer relationships and driving results apply today!

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.