Customer Support Manager
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Job Location:
Monthly Salary:
Posted on:
25 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Support Manager who will lead our support team in delivering exceptional client experiences. The ideal candidate will oversee customer service operations ensure efficient issue resolution and continuously improve the quality of our support processes. This role requires a proactive individual who can guide a team toward excellence and maintain strong client relationships.
Responsibilities
Supervise and mentor the customer support team to ensure timely and effective service delivery.
Develop and implement support strategies to enhance customer satisfaction.
Monitor performance metrics and identify areas for improvement.
Manage escalated customer inquiries with professionalism and care.
Coordinate cross-departmental communication to streamline support processes.
Maintain detailed reports and documentation of support activities.
Additional Information :
Benefits
Competitive salary ($57000$62000 per year).
Opportunities for career growth and professional development.
Supportive and collaborative work environment.
Comprehensive training programs to strengthen management and customer relations skills.
Stability within a well-established and forward-thinking company.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
