Associate Service Operations Security Technician
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate digitize and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected consumer-centric world. Join us inconnecting people to commerce in this vital rewardingrole.
Provides on-site maintenance and repair services for DN customers. Performs services on assigned products including safes / chests vaults safe deposit boxes after-hours depository mechanical and electronic locks general locksmithing vacuum air tubes - including under-counter teller equipment - and security vestibules. Responds to service calls in an accurate and timely manner.
Responsibilities
- Addresses issues and provides maintenance services according to set schedules and in line with company policy and manufacturer specifications.
- Assists with and / or performs basic level services on assigned products including: Cleaning drilling and lock replacement for safe deposit boxes and under counter teller equipment.
- Maintaining bolt work and time locks on safes chests and vaults.
- Maintaining ATM Cencon locks and mechanical and electrical combination locks.
- Providing key duplication and lock core replacement.
- Maintaining after-hour depositories VAT units drive-up windows drawers and sliding windows.
- Prioritizes service calls based on Service Level Agreements and management direction.
- Reports equipment discrepancies and chronic issues escalating to proper support team for resolution.
- Contacts customers as required to set appointments update on progress or ensure satisfaction with service delivery / issue resolution.
- Maintains safety awareness and follows safe behaviors at all times.
- Maintains a positive attitude to increase customer satisfaction.
Qualifications
Required Qualifications
- Education or equivalent work experience required.
- Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Service Operations Security.
- Good business English skills (Written and spoken).
#LI-JS3
Required Experience:
IC
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
About Company
Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure c ... View more
