Software Development Manager, Item Identity Services

One of the reasons why the catalog buying experience on Amazon is appealing to buyers is because Amazon controls and curates product listings a buyer sees. This provides Amazon buyers a one stop experience to find all information about the product sellers who are selling the product and offers available for purchase. Item Identity Services (IIS) organization is responsible and authority for establishing product identity and attributes which lights up product detail page supply chain and fulfillment use cases across all marketplaces. The portfolio of services and products we own directly impacts both seller and buyer experiences. Being the worlds largest product catalog with billions of products and billions of transactions per day the scale our services support is massive. Were seeking a Software Development Manager to spearhead the development of innovative solutions that will enrich and optimize product data to address in-accuracies and inefficiencies throughout Amazon Supply Chain and Fulfillment networks. This is one of unique opportunities to lead a team working on high visibility project involving collaboration with multiple teams across SVP orgs

Key job responsibilities
1. Drive technical vision and architecture making strategic decisions that balance innovation with operational excellence
2. Manage stakeholder communications and project visibility across organizations
3. Lead and grow a high-performing engineering team through effective hiring mentoring and career development while fostering an inclusive Agile/Scrum environment
4. Own end-to-end delivery including planning execution and metric-driven success measurement
5. Balance business requirements against technical constraints
6. Establish robust monitoring alerting and automation systems to maintain operational excellence and manage technical debt effectively
7. Create and optimize feedback loops with Selling Partners to drive sustained data quality improvements across global marketplaces
8. Drive technical innovation through complex distributed systems design ML/AI implementation and continuous process improvement
9. Establish technical best practices for critical catalog platform services


About the team
IIS services support hundreds of internal clients and businesses that contribute to the Amazon catalog. We value inclusivity transparency and customer-centric solutions. We foster a culture of ownership empowerment and provide support system that enable leaders to drive business impact. We continuously invest in mechanisms and software systems that help us sustainably meet the business demand.

- 3 years of engineering team management experience
- 7 years of working directly within engineering teams experience
- 3 years of designing or architecting (design patterns reliability and scaling) of new and existing systems experience
- 8 years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle including coding standards code reviews source control management build processes testing certification and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users other technical teams and senior leadership to collect requirements describe software product features technical designs and product strategy
- Experience in recruiting hiring mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166400/year in our lowest geographic market up to $287700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.