IT Product Operations Intern (UX Team)

Are you a highly motivated and detail-oriented individual with a passion for user experience and data Were looking for a Feedback Hub Operations Intern to contribute to our internal Feedback Hub platform. This is an exciting opportunity to gain hands-on experience in service administration user support data analysis and basic front-end development within a collaborative international team.

Youll play an important role in ensuring the smooth operation and continuous improvement of our Feedback Hub a vital tool for gathering user & customer feedback.

Key responsibilities:

• User Advocacy & Support: Become a central point of contact for our user community addressing inquiries providing clear guidance troubleshooting issues and actively participating in sessions to gather direct user insights.
• Platform Operations & Data Integrity: Take ownership of administrative tasks related to the Feedback Hub including configuring new products and maintaining high data quality.
• Project Organization & Efficiency: Support general project organization by managing and structuring files documentation and resources ensuring seamless collaboration and efficiency for the entire team.
• Data Analysis & Reporting: Contribute to data analysis investigating platform performance and user behavior trends. Youll assist in creating compelling reports that translate raw data into actionable insights.
• Development Support & Quality Assurance: Actively support our development cycles involving hands-on testing contributing to basic front-end development tasks (HTML CSS JavaScript) to implement minor UI enhancements and assisting in drafting essential user documentation.

Qualifications :

Requirements:

• Currently pursuing a degree in Project Management Business Administration Computer Science or a related field.
• Excellent communication organizational skills and attention to detail.
• Proactive attitude with a willingness to learn.
• English proficiency.
• Ability to navigate Microsoft Excel efficiently.
• Nice to have: Basic Knowledge of Front-End Development (HTML CSS JavaScript) Power BI and SQL.

Additional Information :

Benefits:

• Paid internship based on a civil-law contract (minimum 6 months)
• Hybrid work mode with a mordern office in Warsaw
• Flexible working hours and full support during your exam sessions
• Practical knowledge sharing within international company
• Learning and mentoring support from best Experts in the field
• A dynamic work environment with a friendly atmosphere
• Prepaid Lunch Card Pluxee
• Special offer for MultiSport Student

Remote Work :

No

Employment Type :

Intern