Director of Global Account Management

We are seeking a Director of Major & Global Account Management to build and lead a world-class account management organization. This is a senior leadership role responsible for developing our largest enterprise accounts into long-term strategic partnerships.

You will inherit a set of high-potential enterprise accounts currently managed by a strong but early-stage team. Your mission: build the strategy playbook and team needed to transform these relationships into multi-million dollar multi-plant multi-region programs.

Key Responsibilities

Strategic Leadership:

• Define and execute a global account strategy to grow our largest customers into strategic multi-million dollar accounts. Including walking the line / Plant visits / Account planning and other key initiatives
• Build a repeatable and scalable Major/Global Account Management Playbook aligned with corporate strategy.

Team Development:

• Assess coach and elevate the current enterprise sales/account management team.
• Build and operate the enterprise playbook. Lead from the front to showcase how this can scale and become standardized across the group.
• Attract develop and retain top talent.
• Establish best-in-class account planning governance and management practices aligned with Ventions performance process..

Customer Engagement:

• Serve as executive sponsor for top accounts building C-level relationships and driving trust-based partnerships.
• Orchestrate multi-stakeholder engagement across engineering operations procurement and executive teams.
• Ensure deep alignment between our solutions and the customers manufacturing transformation strategy.

Revenue Growth:

• Drive significant expansion revenue through cross-sell upsell and global footprint expansion.
• Partner with Product Marketing and Customer Success to align solutions with customer roadmaps and maximize value delivered.
• Establish metrics and rigor around forecast accuracy account growth targets and customer health.

Operating Rhythm:

• Establish and lead a disciplined operating cadence across weekly pipeline reviews monthly forecast calls and quarterly business reviews.
• Drive measurable growth in expansion revenue retention and margin performance across major accounts.
• Ensure 100% of strategic accounts have active plans executive sponsors and multi-level engagement.
• Track KPIs including quota attainment pipeline coverage win rate discount control and NDR
• Partner cross-functionally to ensure seamless delivery and alignment with customer objectives.

Cross-Functional Execution:

• Collaborate closely with Marketing Customer Success Product Application Engineering Solutions Architects and Operations to deliver seamless enterprise experiences.
• Influence internal key stakeholders in areas such as product roadmap and specific marketing initiatives
• Drive strategic account reviews QBRs and executive alignment cadences.
• Lead expansions and strategic negotiations with deal desk and legal teams.

Travel

• Expect to travel up to 50% of the time

Qualifications :

• 10 years of enterprise sales account management or customer leadership experience in technology manufacturing or industrial automation.
• Proven track record of building or scaling a global account program with Fortune 500 or large industrial customers.
• Demonstrated success growing accounts from hundreds of thousands to multi-million dollar engagements.
• Strong executive presence and ability to influence C-level stakeholders both internally and externally.
• Experience building and leading high-performance teams including coaching and developing talent.
• Exceptional strategic thinking commercial acumen and operational execution skills.
• Familiarity with complex manufacturing sales cycles and cross-functional solution selling is a strong plus.

Additional Information :

How We Take Care of You

• Flexible paid time off and remote work policies
• Complimentary beverages and snacks so that you are fueled and ready for your day
• Career growth opportunities. Your future matters.
• Fun-filled social events curated based on diverse interests for our team to celebrate together. From sponsored sports teams to trivia nights
• Time off to volunteer and give back to your community.

What to Expect in Your Interview

• Initial Call
• Meet the Team
• Challenge
• Decision & Offer

Commitment to Equal Employment Opportunity

Our culture is an uplifting environment for high achievers. The fast-paced high-performance environment will give you the opportunity to build products processes and strategies that will have a lasting impact.

When you join Vention you join a team of professionals with a diverse variety of experiences backgrounds and perspectives. Together we strive to nurture a supportive and inclusive work environment for all. We push each other to achieve extraordinary results and forge long term relationships as a result of the intensity and passion. 

Were passionate about helping you do your best work. Claim your seat and find out what you can do!

If youre unsure if your experience perfectly matches our job posting we encourage you to apply anyway! We are happy to chat and get to know you better while you can understand the role as well

Remote Work :

Yes

Employment Type :

Full-time