As a Software Triage Engineer on the Siri Attention and Invocation team you will serve as the first line of defense for Siris conversational quality. You will investigate complex software issues that impact how users naturally interact with Siri analyzing issues across multiple software stacks machine learning models and device role combines technical detective work with systematic problem-solving. Youll analyze system logs to understand issues identify root causes of failures and determine whether problems stem from software bugs model performance or integration issues. Beyond immediate triage you will develop automation tools to streamline future investigations and have the opportunity to leverage generative AI technology to enhance the efficiency and accuracy of your triage process. This position requires someone who thrives on solving puzzles and has genuine curiosity about how complex AI systems work in practice. Your work will directly impact the reliability and user experience of Siri across iPhone iPad Mac Apple Watch AirPods Apple TV HomePod and Apple Vision Pro.
- BS in Computer Science Engineering or equivalent work experience
- Strong analytical and problem-solving skills
- Experience with debugging and log analysis
- Strong communication skills and ability to work cross-functionally
- Previous experience in software issue investigation bug triage or quality assurance roles
- Knowledge of iOS/macOS development environments and Apple device ecosystem
- Experience with machine learning systems AI technologies or voice assistants
As a Software Triage Engineer on the Siri Attention and Invocation team you will serve as the first line of defense for Siris conversational quality. You will investigate complex software issues that impact how users naturally interact with Siri analyzing issues across multiple software stacks machi...
As a Software Triage Engineer on the Siri Attention and Invocation team you will serve as the first line of defense for Siris conversational quality. You will investigate complex software issues that impact how users naturally interact with Siri analyzing issues across multiple software stacks machine learning models and device role combines technical detective work with systematic problem-solving. Youll analyze system logs to understand issues identify root causes of failures and determine whether problems stem from software bugs model performance or integration issues. Beyond immediate triage you will develop automation tools to streamline future investigations and have the opportunity to leverage generative AI technology to enhance the efficiency and accuracy of your triage process. This position requires someone who thrives on solving puzzles and has genuine curiosity about how complex AI systems work in practice. Your work will directly impact the reliability and user experience of Siri across iPhone iPad Mac Apple Watch AirPods Apple TV HomePod and Apple Vision Pro.
- BS in Computer Science Engineering or equivalent work experience
- Strong analytical and problem-solving skills
- Experience with debugging and log analysis
- Strong communication skills and ability to work cross-functionally
- Previous experience in software issue investigation bug triage or quality assurance roles
- Knowledge of iOS/macOS development environments and Apple device ecosystem
- Experience with machine learning systems AI technologies or voice assistants
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